Ask Open-Ended Questions

Starting in MicroStrategy ONE (September 2024), Bots recognize and answer open-ended business questions. This capability empowers users by delivering detailed, contextually relevant responses to broad or exploratory queries. Unlike straightforward questions that seek a specific piece of data, open-ended questions often require a more comprehensive understanding and presentation of information.

Bots address open-ended questions by exploring multiple facets of the inquiry, typically focusing on two or three key aspects to provide a more comprehensive commentary on the subject. This enhancement is especially valuable when users want to explore data from various perspectives or when they aren't sure what specific information they need. For instance, if a user asks, "Tell me about the sales performance in different regions," the response can encompass an overview of revenue trends, insights into key product categories, and an analysis of customer segments across those regions.

Here’s a view of how Bots respond when asked “What can you tell me about Revenue”, a question interpreted as open-ended. It attempts to surface more than one interesting piece of relevant info. Each of the answers here has its interpretation opened.

Let’s take a closer look at one of those interpretations.

Each answer has its own action buttons—allowing users to view interpretations, add to snapshots, feedback, or even follow up on, each individual answer to the original open-ended question.

Here we can see how we might take a snapshot of any of the individual answers.

Let’s take a closer look at what following-up on one of those answers might look like.