Strategy ONE

Miscellaneous document creation troubleshooting

If I have multiple datasets with the same attributes, what data is shown in the Grid/Graph and the Detail section?

In general, the following is true:

  • If the Grid/Graph uses a single dataset, only data from that dataset is displayed.

  • If the Grid/Graph uses multiple datasets, data from the combined datasets is displayed.

  • The Detail section displays a join between all the datasets and shows all the data.

Your final results also depend on what attribute elements are present in each dataset. For example, if each dataset contains different elements, some values will be missing in the Grid/Graph and the Detail section. If the datasets contain the same elements but different metrics, the Detail section will display the metrics for each element. The Grid/Graph will display the data from the dataset or datasets that it uses. For examples, see Joining multiple datasets: Examples.

For background information documents with multiple datasets, such as how datasets are joined, see Working with multiple datasets.

The height of a document section is defined to grow, the height is set to 1.5 inches, and the maximum height is set to 10 inches, larger than the expected results. When I view the document in HTML View or export it to HTML, the document section is only 1.5 inches long, and therefore the data is cut off.

When exported to HTML or viewed in HTML, a document section uses the Height setting, regardless of the Height can grow or Maximum height settings, because the exact height cannot be determined during HTML rendering. To allow all the data to be displayed, specify a more accurate Height setting.

I placed a metric on a grid and in the Document Header. The values are different. Why?

A metric is calculated differently depending on its location in the document. In this case, the value of the metric on the grid depends on the attributes, consolidations, and custom groups in the grid. The metric in the Document Header is a grand total for the document.

For a complete list of how a metric is calculated in various locations within a document, see Using prompts in documents.

I cannot resize or move a control.

The control may be locked. A locked control cannot be resized or moved. You cannot modify the following settings when a control is locked:

  • Height

  • Left

  • Top

  • Width

To unlock the control, follow the steps below:

  1. Right-click the control and select Properties and Formatting. The Properties and Formatting dialog box opens.

  2. Select Layout from the left.

  3. Clear the Locked check box.

  4. Click OK to return to the document.