MicroStrategy ONE

View Account

Tap your Account to view links to help and support, legal, advanced settings, and preferences.

  • iOS
  • Android

Tablet Settings

Preferences

As of MicroStrategy 2020 Update 1, Library Mobile allows you to modify your Preferences. Use preferences to enable Face ID Login, automatically refresh your data, or use Smart Download.

  • Face ID Login: Enable this setting to use your Face ID to sign into your environment.
  • Show Tutorial Again: Enable this setting to see a tutorial on how to use Library.
  • Refresh View Automatically: Quickly view dashboards or documents using the latest data available on your device while Library seamlessly updates your dashboard with any new data in the background.
  • Smart Download: This setting allows Library to preemptively cache your recently and most used dashboards to allow for faster viewing. Choose to preemptively store your data at all times, only on Wi-Fi, or never.
  • Take a Tour: Take a tour of the application and view a tutorial on how to use Library.

Advanced Settings

Use Advanced Settings to modify your network session timeout, security settings, logging, and add a new environment or edit an existing environment.

  • App Settings
    • Network Timeout (s): Enter the number of seconds in which you want the network to timeout.
    • Start Week On: Choose a day to serve as the beginning of the week.
  • Security Settings
    • Wipe Data on Logout: Enable this setting to remove all data when you log out of an environment.
    • Clear Cached Data: Remove stored data from your device.
  • Logging
    • Level: Choose the type of logs to be generated. Select either All, Messages, Warnings, Errors, or Off.
    • Maximum Log Size (entries): Enter a value to determine the maximum size of a log.
    • View Log: Tap this option to view existing logs. Use the drop-down on this page to view specific types of logs.
    • Send Log: Tap this option to send your logs through email. This option is only available on iOS and you must use the default Mail app.

Help and Legal

  • Help:Tap this option to view the MicroStrategy Library Help.
  • Legal: Tap this option to view MicroStrategy's legal information, including trademark information and the Privacy Policy.
  • Report a Problem: Tap this option to send an email to MicroStrategy. You must use the default Mail app.

Phone Settings

Preferences

As of MicroStrategy 2020 Update 1, Library Mobile allows you to modify your Preferences. Use preferences to enable Face ID Login, automatically refresh your data, or use Smart Download.

  • Face ID Login: Enable this setting to use your Face ID to sign into your environment.
  • Refresh View Automatically: Quickly view dashboards or documents using the latest data available on your device while Library seamlessly updates your dashboard with any new data in the background.
  • Smart Download: This setting allows Library to preemptively cache your recently and most used dashboards to allow for faster viewing. Choose to preemptively store your data at all times, only on Wi-Fi, or never.
  • Take a Tour: Take a tour of the application and view a tutorial on how to use Library.

Advanced Settings

Use Advanced Settings to modify your network session timeout, security settings, logging, and add a new environment or edit an existing environment.

  • App Settings
    • Network Timeout (s): Enter the number of seconds in which you want the network to timeout.
    • Start Week On: Choose a day to serve as the beginning of the week.
  • Security Settings
    • Wipe Data on Logout: Enable this setting to remove all data when you log out of an environment.
    • Clear Cached Data: Remove stored data from your device.
  • Logging
    • Level: Choose the type of logs to be generated. Select either All, Messages, Warnings, Errors, or Off.
    • Maximum Log Size (entries): Enter a value to determine the maximum size of a log.
    • View Log: Tap this option to view existing logs. Use the drop-down on this page to view specific types of logs.
    • Send Log: Tap this option to send your logs through email. You must use the default Mail app.

Help and Legal

  • Help:Tap this option to view the MicroStrategy Library Help.
  • Legal: Tap this option to view MicroStrategy's legal information, including trademark information and the Privacy Policy.
  • Report a Problem: Tap this option to send an email to MicroStrategy. You must use the default Mail app.

Tablet Settings

Preferences

As of MicroStrategy 2020 Update 1, Library Mobile allows you to modify your Preferences. Use preferences to enable Touch ID Login or view a tutorial of Library Mobile.

  • Touch ID Login: Enable this setting to use your Touch ID to sign into your environment.
  • Show Tutorial Again: Enable this setting to see a tutorial on how to use Library.

Advanced Settings

Use Advanced Settings to modify your network session timeout, security settings, logging, and add a new environment or edit an existing environment.

  • App Settings
    • Network Timeout (s): Enter the number of seconds in which you want the network to timeout.
  • Security Settings
    • Wipe Data on Logout: Enable this setting to remove all data when you log out of an environment.
    • Clear Cached Data: Remove stored data from your device.
  • Logging
    • Level: Choose the type of logs to be generated. Select either All, Messages, Warnings, Errors, or Off.
    • Maximum Log Size (entries): Enter a value to determine the maximum size of a log.
    • View Log: Tap this option to view existing logs. Use the drop-down on this page to view specific types of logs.
  • Library List
    • Add New Library: Tap this option to add a new environment. You will need to provide the Address, Port, Path, and enable or disable HTTPS.

Report a Problem

Tap this option to send an email to MicroStrategy.

Help

Tap this option to view the MicroStrategy Library Help.

Legal

Tap this option to view MicroStrategy's legal information, including trademark information and the Privacy Policy.

Phone Settings

Preferences

As of MicroStrategy 2020 Update 1, Library Mobile allows you to modify your Preferences. Use preferences to enable Touch ID Login or view a tutorial of Library Mobile.

  • Touch ID Login: Enable this setting to use your Touch ID to sign into your environment.

Advanced Settings

Use Advanced Settings to modify your network session timeout, security settings, logging, and add a new environment or edit an existing environment.

  • App Settings
    • Network Timeout (s): Enter the number of seconds in which you want the network to timeout.
  • Security Settings
    • Wipe Data on Logout: Enable this setting to remove all data when you log out of an environment.
    • Clear Cached Data: Remove stored data from your device.
  • Logging
    • Level: Choose the type of logs to be generated. Select either All, Messages, Warnings, Errors, or Off.
    • Maximum Log Size (entries): Enter a value to determine the maximum size of a log.
    • View Log: Tap this option to view existing logs. Use the drop-down on this page to view specific types of logs.
  • Library List
    • Add New Library: Tap this option to add a new environment. You will need to provide the Address, Port, Path, and enable or disable HTTPS.

Report a Problem

Tap this option to send an email to MicroStrategy.

Help

Tap this option to view the MicroStrategy Library Help.

Legal

Tap this option to view MicroStrategy's legal information, including trademark information and the Privacy Policy.