Troubleshoot Appearance Settings

The Panel Theme drop-down is disabled when the Bot is processing a response. Once the Bot generates a response, the Panel Theme drop-down is enabled.

If a different theme appears when viewing the Bot vs. editing the Bot, your Administrator might have overwritten any changes to the appearance theme. In the Application Editor in Workstation, an Administrator can select Apply app theme to all bots. In this case, when viewing the Bot, the application theme appears and when editing the Bot, your chosen theme in the Appearance tab appears.