MicroStrategy ONE

Uninstalling MicroStrategy Office

This information applies to the legacy MicroStrategy Office add-in, the add‑in for Microsoft Office applications which is no longer actively developed.

It was substituted with a new add‑in, MicroStrategy for Office, which supports Office 365 applications. The initial version does not yet have all the functionalities of the previous add‑in.

If you are using MicroStrategy 2021 Update 2 or a later version, the legacy MicroStrategy Office add-in cannot be installed from Web.;

For more information, see the MicroStrategy for Office page in the Readme and the MicroStrategy for Office Help.

This section describes the steps to uninstall MicroStrategy Office for Windows 7, 8.1, and 10.

  1. Close all MicroStrategy products.
  2. Navigate to the add/remove menus for Windows:
    • For Windows 7 or 8.1 users, open the Microsoft Control Panel or navigate to the options to add or remove programs. See the appropriate Microsoft documentation for steps to access these options.
    • For Microsoft Windows 10 users, select Settings under the Start Menu and navigate to the Apps.
  3. In MicroStrategy Office, follow the below instructions for your Windows version to begin uninstalling:
    • For Windows 7 or 8.1 users, select MicroStrategy Office and click Change.
    • For Windows 10 users, select MicroStrategy Office and click Uninstall.
  4. Select Remove and click Next.
  5. When prompted, select Yes.
  6. Click Finish.