MicroStrategy ONE
Re-installing MicroStrategy components on Windows
You can re-install MicroStrategy components if there are problems with previously installed components. During re-installation the list of components previously installed are displayed and these components are re-installed. If you installed the MicroStrategy components using a disk, you need your original installation disk to repair the installation.
The re-installation of MicroStrategy Office must be performed separately. The procedure for re-installing MicroStrategy Office is explained in the following section.
To re-install MicroStrategy components
- Close all MicroStrategy products.
- Open the Microsoft Control Panel and navigate to the options to add or remove programs. Refer to the appropriate Microsoft documentation for steps to access these options.
- Within the list of installed programs, select MicroStrategy and click Change. The MicroStrategy Setup Maintenance program opens.
- Select Repair and click Next.
- Accept the license agreement and click Next.
- You are prompted to select Yes to continue with the re-installation procedure and overwrite the components. If you do not want to overwrite the components, select No.
- If prompted to stop your Web server, click Yes to stop it and continue with the re-installation.
- After the re-installation routine is complete, click Finish.
For details on each page of the MicroStrategy Installation Wizard, see Installing MicroStrategy on Windows.