Re-installing MicroStrategy Office

This information applies to the legacy MicroStrategy Office add-in, the add‑in for Microsoft Office applications which is no longer actively developed.

It was substituted with a new add‑in, MicroStrategy for Office, which supports Office 365 applications. The initial version does not yet have all the functionalities of the previous add‑in.

If you are using MicroStrategy 2021 Update 2 or a later version, the legacy MicroStrategy Office add-in cannot be installed from Web.;

For more information, see the MicroStrategy for Office page in the Readme and the MicroStrategy for Office Help.

This section describes the re-installation procedure for MicroStrategy Office on Windows 7, 8.1, and 10.

To re-install MicroStrategy Office

Close all MicroStrategy products.
Navigate to the add/remove menus for Windows:
- For Windows 7 or 8.1 users, open the Microsoft Control Panel or navigate to the options to add or remove programs. See the appropriate Microsoft documentation for steps to access these options.
- For Microsoft Windows 10 users, select Settings under the Start Menu and navigate to the Apps.
In MicroStrategy Office, follow the below instructions for your Windows version to begin re-installing:
- For Windows 7 or 8.1 users, select MicroStrategy Office and click Change. The MicroStrategy Office Setup Maintenance program opens.
- For Windows 10 users, select MicroStrategy Office and click Re-install. The MicroStrategy Office Setup Maintenance program opens.
Select Repair and click Next.
Accept the license agreement and click Next.
You are prompted to select Yes to continue with the re-installation procedure and overwrite the components. If you do not want to overwrite components, select No.
If prompted to stop your Web server, click Yes to stop it and continue with the re-installation.
After the re-installation routine is complete, click Finish.

For details on each page of the MicroStrategy Installation Wizard, see Installing MicroStrategy on Windows.