States for Environments and Instances

Environment- and instance‑level states are mainly classified into stable and intermediate states.

Stable states are final states which change only when the user triggers an action.
Intermediate states are placeholder states before reaching a permanent state.

Environment States

The table below contains information about each displayed environment state.

State Name	Description	Stable or Intermediate	Possible Action	Next Possible State
Provisioning	Environment is provisioning.	Intermediate	No	Running, Provision Error, Provision Timeout
Provision Error	Environment encounters an error when provisioning, which results in a failure. When you hover over the "Provision Error" state, you get the error message. Usually, the environment is terminated automatically, and a provision error email is sent to the user.	Stable	No	Terminated
Provision Timeout	Environment has been provisioning for more than four hours, with no results. Usually, the environment is terminated automatically, and a provision error email is be sent to user.	Stable	No	Terminated
Running	Environment and all the instances and services are up and running.	Stable	Stop, Reboot Resize, Resend Email, Edit Contact	Stopping, Rebooting, Pending
Stopping	Environment is stopping.	Intermediate	No	Stopped
Stopped	Environment is stopped.	Stable	Start, Terminate, Resize	Starting, Terminating, Pending
Starting	Environment is starting. It will check both machine instance status and load balancer status.	Intermediate	No	Running
Rebooting	Environment is rebooting.	Intermediate	No	Running, Starting
Pending	Instances are not in the same state, that is, at least one is in an intermediate state. For example: the server instance is resizing, and the Developer instance is running the server instance is starting, and the Developer instance is stopping	Intermediate	No	Running, Stopped
Partial Running	Instance states are stable but not the same. For example, the server instance is running, and the Developer instance is stopped.	Stable	No**	Pending
Terminating	Environment is terminating.	Intermediate	No	Terminated, Termination Error, Termination Timeout
Terminated	Environment is terminated and it's not usable or charged by AWS or Azure any more. If you hover over the "Terminated" state message, and it reads: "The environment env-xxxx is terminated," your environment has been terminated by usage. If you hover over the "Terminated" state message, and there is an error message, your environment has been terminated by the system due to a provisioning error or provisioning timeout.	Stable	No	N/A
Termination Error	Environment has encountered an error when terminating.	Stable	Terminate	Terminating
Termination Timeout	Environment has been terminating for more than one hour, with no results.	Stable	Terminate	Terminating
Needs Attention	RDS instance is not available or instance ELB is out of service, for example: Modifying, Backing Up.	Intermediate	No	Running, Stopped
Lost Connection	Environment has lost connection with the backend. Strategy Cloud Platform will try again for 24 hours. If unsuccessful, for example, because the Strategy Cloud Platform role was deleted in the customer account, the environment will become inactive.	Intermediate	No	N/A
Inconsistent	It appears only when the environment state is none of the above. For example, when a cloud resource was deleted from AWS or Azure directly. To troubleshoot, contact Strategy Technical Support.	Intermediate	No	N/A

*Resend Email and Edit Contact are only available for running environments, and they don't record into any state change.

**Although you cannot perform environment‑level actions for Partial Running state, you can still perform actions at instance level such as Start, Stop, and Reboot.

Environment States Diagram

The diagram below shows relationships of environment and instance states.

Instance States

The table below contains information about each displayed instance state.

State Name	Description	Stable or Intermediate	Possible Action	Next Possible State
Running	Instance is running, services inside the instance are all usable.	Stable	Stop, Reboot	Stopping, Rebooting
Available	Instance is up and running. To keep consistency with AWS and Azure, this state only applies to RDS and DB instances.	N/A	N/A	N/A
Starting	The instance is starting. Strategy Cloud Platform will check both instance status and load balancer status.	Intermediate	No	Running
Stopping	The instance is stopping.	Intermediate	No	Stopped
Stopped	The instance has stopped.	Stable	Start	Starting
Resizing	The instance is resizing to another type. Now it only happens on server instance. After resizing is finished, the instance will go back to its previous state.	Intermediate	No	Running, Stopped
Rebooting	The instance is rebooting.	Intermediate	No	Starting, Running