Strategy ONE

Agents: Customized Stand-Alone Bots

Beginning in Strategy One (September 2025), enhanced bots are available out of the box and have been renamed to agents to reflect the improvements and advancements.

Agents expand data consumption in your organization. Build and deploy your own highly customizable chat agents into various applications, making it easy for all members of your organization to obtain tailored, AI-powered insights wherever they need to.

Your customized agent uses natural language processing, enabling anyone to ask data analytics questions and receive answers, as simple as having a conversation. Instead of combing through spreadsheets, databases, and other sources, end users can ask the agent for the information they need. This means faster decision making, more informed strategies, and more time to focus on other critical tasks.

agents are easy to build and deploy. You can put them anywhere they’re needed, such as embedded in your company portal, on mobile devices at your point of sale, or directly from Teams. This ensures insights are available at users’ fingertips, empowering individuals and teams to make informed decisions, drive productivity, and unlock the full potential of data-driven insights, no matter where they are located or what device they’re using. Starting in Strategy One (April 2025), you can use your Strategy agents in Microsoft Teams. For more information, see Use Strategy Agents in Microsoft Teams.

For example, account managers spend most of their day using Salesforce, so an agent embedded in Salesforce helps streamline workflows, improve sales efficiency, and empowers the sales teams to achieve better results. They can ask more detailed questions about their customers, expanding their insights.

Starting in MicroStrategy ONE (June 2024), you can enable users to pose questions and gain even deeper insights from a wider dataset all within the context of their workflow by adding your agent to a HyperIntelligence card. When you use an agent in a HyperIntelligence card, responses leverage the entire dataset, not just the element on the card. For more information on integrating agents and cards, see Integrate with Auto Bots.

Universal Agents: Combining Multiple Agents into a Single Intelligent Assistant

Starting in Strategy One (June 2025), you can create universal agents, which combine multiple agents into a single, intelligent assistant. The universal agent simplifies access to insights by containing all your answers in one agent.

For example, a universal agent contains separate agents for sales, finance, and HR. A user asks the universal agent, "What are the top 5 regions for bookings?". The universal agent parses the question and identifies "bookings" as relevant to the Sales and Finance agents. It queries the Sales agent for the top regions by number of bookings and the Finance agent for revenue details. Responses are aggregated into a single answer, "The top 5 regions for bookings are North America, Europe, APAC, LATAM, and Middle East. North America leads in revenue with $1.2M, followed by Europe at $900K."

For another example and use cases, see Universal Agent: Multiple Agents in a Single Interface.

Creating a universal agent is similar to creating a regular agent, except that you select multiple agents as the data sources rather than datasets. For steps to create a universal agent, see Create an Agent.

Agent Enhancements

Beginning in Strategy One (March 2025), bots have been enhanced to improve responses and the bot creation process as a preview feature. Beginning in Strategy One (September 2025), these 2.0 bots are available out of the box and have been renamed to agents to reflect the improvements and advancements.

Before upgrading to Strategy One (September 2025), rebuild any existing 1.0 bots as agents.

  • 1.0 bots are retired in the September 2025 release. After upgrading to this release, existing 1.0 bots will no longer function and answer questions.

  • Bots display as disabled with (Deprecated) at the end of their name, as shown below.

  • To view the data objects and the bot's definition (such as custom instructions and descriptions), right-click a deprecated bot and select Edit. You can only view; you cannot ask questions or save the bot.

Related Topics