How to View Logs

The information collected in logs can be difficult to understand if you read it directly from the log file itself. As an alternative to scanning a log that contains all information collected for your system activity, you can view and filter logged information using the View Logs Page. This allows you to more easily locate and troubleshoot application errors and the system.

The log display depends on what information is available in the log file. If the log is empty, information from it is not displayed on the screen. You can set the level of information that is recorded in the log file using the Diagnostics Configuration Page. For steps, see How to Determine What and Where Information is Logged.

1. Access the MicroStrategy Web Administrator page. (How?)
2. From the pane on the left, select View Logs. The View Logs page opens.
3. In the Display area, select the checkboxes for Errors, Warnings, or Messages, depending on the log information you want to display on the View Logs page.
4. In the From area, specify the start date of logged information to display on the screen.
5. In the To area, specify the end date of logged information to display on the screen.

6. Click the Refresh button to display the selected log information on the View Logs page. The logged information appears in the following columns.

   • Time of issue

   • User name

   • User IP Address

   • Level of issue

   • Class and method used

   • Message

7. To sort a column, click the sort button in the column's header.

Related Topics

View Logs Page

How to Enable and View Statistics