MicroStrategy ONE

Contact Does Not Appear in List of Contacts when Subscribing

  • A contact must have at least one address for the subscription type that you want to create. For example, if you want to subscribe a contact to receive a report via email, that contact must have at least one email address associated with the contact, otherwise the contact does not appear on the subscription's list of contacts. If you want to subscribe the contact to receive a delivery via printer, that contact must have a printer path (address). Use the Contact Editor to add addresses.
  • A contact must be linked to a MicroStrategy user for that contact to appear in any list of contacts. Use the Contact Editor to link the contact to a user.
  • A subscription or schedule owner must have the Use permission and the Browse permission for a contact to see that specific contact in any list of contacts.