Silent Installation of an Update

An update is a file or a collection of files that you can apply to MicroStrategy products installed on your computer to correct a specific problem. Updates are packaged in a self‑installing .exe file. When you install an update, files are backed up automatically so that you can remove the update later.

You can apply an update to MicroStrategy products using silent installation. For information on installing the update of MicroStrategy Office, see Silent Installation of MicroStrategy Office.

You must obtain and unzip the MicroStrategy update files. These files include response.ini and setup.iss. The rest of this procedure assumes you have saved these files to the file path C:\. If you save it to another location, replace C:\ with the file path to the response.ini and setup.iss.

Note that since MicroStrategy 2019 Update 2 installing an update requires that you obtain a new license key, different from your license key for MicroStrategy 2019. Both keys can be retrieved using the "Generate Keys" tile on the MicroStrategy download page.

To Perform a Silent Installation of an Update

If you are installing an update of MicroStrategy Office, see Silent Installation of MicroStrategy Office.

From the Windows Start menu, go to Programs > Accessories, and then right‑click Command Prompt > Run as Administrator. The User Account Control dialog box opens.

The steps to open a Windows command prompt with administrator privileges may be different depending on your version of Windows.
Click Yes to open the command prompt with administrator privileges.
Access the disk drive through the command prompt.
Run the silent installation with the following command:
Copy
```
<InstallPath>\setup.exe -L<LanguageValue> --ResponseFile="C:\response.ini" -s -f1"C:\setup.iss" -f2"C:\setup.log"
```
In the command listed above, you must supply the following information:
- <InstallPath>: The location in which to install the MicroStrategy update.
- <LanguageValue>: Determines the language for the installation.
  
  Refer to Language Settings for Silent Installations, for an explanation of the LanguageValue parameter.
  
  For example, to select English, the command is as follows:
  Copy
```
<InstallPath>\setup.exe -L0009 --ResponseFile="C:\response.ini" -s -f1"C:\setup.iss" -f2"C:\setup.log"
```

You can check the status of the silent installation in Windows Task Manager. After applying the update, you can view it in the Add or Remove Programs window.