MicroStrategy ONE

Logging on Library Server for Modeling Service

To troubleshoot connectivity issues between the Library server and Modeling service, you need to enable the logs on the Library server.

  1. Locate the logback.xml file in:

    Windows: C:\Program Files (x86)\Common Files\MicroStrategy\Tomcat\apache-tomcat-9.0.30\ webapps\MicroStrategyLibrary\WEB-INF\classes\

    Linux: <TOMCAT_INSTALL_DIRECTORY>/webapps/MicroStrategyLibrary/WEB-INF/classes/

  2. Edit the logback.xml file. Add the following code to enable the log for the Modeling service.

    Copy 
    <logger name="com.microstrategy.auth.util.ProxyServiceUtil" level="DEBUG" additivity="false">
          <appender-ref ref="SIFT" />
          <appender-ref ref="STDOUT"/>
    </logger>
  3. Restart the Library server.

  4. The log file can be found in:

    5. Windows: C:\Program Files (x86)\Common Files\MicroStrategy\Tomcat\apache-tomcat-9.0.30\ logs\MicroStrategyLibrary-MicroStrategyLibrary.log

    Linux: <TOMCAT_INSTALL_DIRECTORY>/logs/MicroStrategyLibrary-MicroStrategyLibrary.log