MicroStrategy ONE

Manage Subscriptions

MicroStrategy ONE (June 2024) adds a Last Run column to the Subscription Grid, subscription logs, and additional details to subscriptions Properties. It also adds Recurrence, Repeat, Next Run Date, Create Date, and Modified Date columns to the Subscription Grid.

You can manage your subscriptions within Workstation using the Subscriptions dialog. For more information about subscriptions, see Scheduling Reports and Documents: Subscriptions in the System Administration Help.

For information on managing Library subscriptions, see View and Manage Library Subscriptions in Workstation.

  1. Open the Workstation window with the Navigation pane in smart mode.
  2. In the Navigation pane, click Subscriptions.

  3. Select an Environment from the upper-left drop down.

  4. Click Columns or to select the columns you want to display in the grid.
  5. To view subscription details, right-click a subscription in the grid and choose Properties.

    Choose Get Info if you are using a Mac.

  6. To transfer ownership of a subscription to another user, right-click it and choose Change Ownership. The new user must have access to the subscription object as well as the contents that comprise it. Changing ownership can only be done by the existing owner or administrator.

  7. Right-click a subscription and choose the appropriate option to edit, run, or delete it.
  8. To unsubscribe subscriptions, right-click a subscription in the grid and choose Unsubscribe. To unsubscribe from a report or document delivery, you must have either created the subscription originally and you are the owner, or the creator selected Allow Unsubscribe when they created the subscription. If neither of these is true, then only an administrator or the subscription’s owner can unsubscribe users from the report/document delivery.
  9. Click Export to save the subscription information to a .csv file. The file includes the subscriptions in the grid, the applied filter, and the visualization selection.
  10. Enable Autofresh to refresh the subscriptions every thirty seconds. You can also click Refresh to manually refresh when necessary.

Last Run Log

Starting in MicroStrategy ONE (June 2024), you can view a subscription log that includes detailed subscription result insights.

  1. Locate the Last Run column in the Subscription Grid.

  2. Click Log next to the Last Run timestamp.

  3. The subscription result dialog appears, which includes the following detailed summary of the subscription's last execution:

    • Subscription name

    • Subscription ID

    • Trigger status

    • Number of total deliveries

    • Number of failed deliveries

    If a subscription encounters failures, a grid appears, which includes the following detailed information of up to 100 failed deliveries:

    • Environment

    • Node

    • Project

    • Subscription ID

    • Subscription Name

    • Recipient

    • Destination

    • Status

    • Error Message

    • Start Time

    • End Time

  4. To download a .csv file that contains detailed information up to 1000 deliveries, including failed and successful deliveries, click Download next to the delivery value.