Best practices for Enterprise Manager reporting

• A prior successful data load must have occurred in which the object names and descriptions were loaded before any data will be available in the Enterprise Manager reports. If this has not occurred, metrics are still reported and aggregated correctly, but certain object names appear as null fields.

Once the statistics data are processed in a data load, the scope of analysis increases significantly, and reports in the different Enterprise Manager analysis areas reflect the data.

• The dashboard documents included with Enterprise Manager give an intuitive introduction to reporting and should be used before running any reports. For more information on the dashboards available in Enterprise Manager, see Dashboard-style Documents.

• Instead of directly modifying a report supplied with Enterprise Manager, MicroStrategy recommends that you make a copy of the report and modify that copy.

• By default, only the MicroStrategy system administrator and users in the EMAdmin group have the necessary permissions and privileges to run reports in Enterprise Manager. If other users need to view the Enterprise Manager reports, an administrator must assign the users the privileges to use all objects in the Public Objects and Schema Objects folders.

• Data that is displayed as "########" indicates that the data cannot be displayed. For example, if a metric for Average Report Execution Duration displays "########" for a report in a certain time frame, that report might have never executed to completion in that time frame and had all its executions canceled. This could mean that you need to investigate your system for problems in that time frame.