MicroStrategy ONE

4. MicroStrategy Web and Mobile Server

Once you have upgraded Intelligence Server and updated the project metadata, upgrade your MicroStrategy Web and Mobile Server installations.

  • Note your current Web customizations and review the information in MicroStrategy Web Customizations to learn how to successfully migrate these customizations.
  • If you have created any mobile device configurations or saved any images from the MicroStrategy Photo Uploader widget, those configurations and images are deleted during the upgrade unless you manually back them up before the upgrade and restore them after the upgrade.
    • To back up your configuration files, make a copy of the directory <MicroStrategyMobileServer>/WEB-INF/xml/mobile/ and all its contents, where <MicroStrategyMobileServer> is the installation location of MicroStrategy Mobile Server. By default, this location is C:\Program Files (x86)\MicroStrategy\Mobile Server ASPx or \Mobile Server JSP. Then, after you have upgraded Mobile Server, copy the contents of the backed-up directory to the same corresponding location in the new Mobile Server deployment.
    • Photo Uploader images are stored in MicroStrategy Mobile Server. To back up your Photo Uploader images, make a copy of the directory <MicroStrategyMobileServer>/WEB-INF/SavedImages/ and all its contents, where <MicroStrategyMobileServer> is the installation location of MicroStrategy Mobile Server. By default, this location is C:\Program Files (x86)\MicroStrategy\Mobile Server ASPx or \Mobile Server JSP.
  • If you secure your MicroStrategy Mobile connections through Certificate Server, you must upgrade your Certificate Server to support MicroStrategy ONE Mobile applications. Enhancements to MicroStrategy Certificate Server require this step.
  • After upgrading MicroStrategy Web or Mobile Server, restart the web and application servers along with clearing the web and application server caches.

.NET:

Upgrading a Windows machine (IIS) with MicroStrategy Web and Mobile Server directly from an older version to a newer version upgrades both deployments automatically. In-place upgrades require no additional steps. To upgrade MicroStrategy Web and Mobile Server, Administrators should follow the detailed instructions in Deploying with IIS (Windows).

J2EE:

Upgrading MicroStrategy Web and/or Mobile for JSP, whether it's on Windows or Linux, only creates a new MicroStrategy.war and/or MicroStrategyMobile.war file. Deployments are not done by the MicroStrategy Installer and must be done by the administrator on a supported application server.

For steps specific to your J2EE environment, see: