Strategy ONE

Enable Local Resource Loading for the Export Engine

The Export Engine supports redirecting web resource requests to the export engine side. By default, this feature is disabled. To enable this feature, follow the steps below.

  1. Open the application.properties file and set exporter.internal.web.resource to true. See Export Engine Configuration Properties for more information about this setting.

    The configuration of the Export Engine service is handled through the application.properties file. The default location is:

    • Windows: C:\Program Files (x86)\MicroStrategy\Export
    • Linux: /opt/mstr/MicroStrategy/install/Export
  2. Copy all plugins installed in Web to <PDFExportServiceRootFolder>/resources/plugins.
  3. Copy all plugins installed in Library to <PDFExportServiceRootFolder>/resources/plugins.
  4. Check to see if any map keys are configured in <Web/LibraryRootFolder>/WEB-INF/xml/config/mapConfig.xml. If they are, copy mapConfig.xml into <PDFExportServiceRootFolder>/resources/WEB-INF/xml/config/mapConfig.xml.

  5. If there are any images in <WebFolder>/images or <WebFolder>/VisFramework, you must copy them into resources/images and resources/VisFramework in the root folder of the PDF Export Service.

  6. Restart the PDF Export Service.

See knowledge base article 483235 to troubleshoot issues with the export engine.

When you install new plugin widgets, you must copy them to resources/plugins in the Web, Library, and PDF Export Service root folders.

When you configure map keys for ESRI, Google, or Geospatial Services, you must copy mapConfig.xml to WEB-INF/xml/config in the Web, Library, and PDF Export Service root folders.