MicroStrategy ONE

Uninstalling with a response.ini File

You can uninstall all MicroStrategy products at once using a response.ini file. You must create a response file with the RemoveAll parameter set to TRUE in the Welcome section. This is also known as a silent uninstallation.

You must save the file as ANSI encoding.

Before uninstallation begins, the MicroStrategy application:

  • Checks for user privileges. If they are not valid, uninstallation stops.
  • Checks for running components. If one is found, uninstallation stops.
  • Stops and deletes the MicroStrategy Intelligence Server service.
  • Deletes application created files.

Example of a response.ini file to uninstall MicroStrategy

You can use the following response file to remove all MicroStrategy products:

Copy 
[Installer]
PropertiesFilesOverwrite=FALSE
EnableTracing=FALSE
HideAllDialogs=TRUE
ForceReboot=TRUE
PreventReboot=FALSE
CheckTCPIP=TRUE
CheckIIS=TRUE
CheckSP=TRUE
CreateShortcuts=TRUE
CheckRenameOperations=TRUE
AnalyticsOverwrite=FALSE
TutDeliveryOverwrite=FALSE
BackupFiles=FALSE
RunConfigWizard=FALSE
StopAllServices=TRUE
StopIIS=TRUE
EnableASPServices=FALSE
ConfigWizardResponseFile=
RegistrySizeReq=
LogFile= 
[Welcome]
HideDialog=TRUE
RemoveAll=TRUE 
[WebVirtualDirectory]
HideDialog=TRUE
VirtualDirectory=MicroStrategy
RemoveVD=YES 
[MobileVirtualDirectory]
HideDialog=TRUE
VirtualDirectory=MicroStrategyMobile
RemoveVD=YES 
[OperationsManagerVirtualDirectory]
HideDialog=TRUE
VirtualDirectory=MicroStrategyOM
RemoveVD=YES
[PortalVirtualDirectory]
HideDialog=TRUE
VirtualDirectory=NarrowcastServer
RemoveVD=YES
[WebServicesDirectory]
HideDialog=TRUE
VirtualDirectory=MicroStrategyWS
RemoveVD=YES
[Finish]
HideDialog=TRUE

For details on creating a response.ini file, see Creating a response.ini File.

After you have created a response.ini file, open a Windows command prompt to uninstall all MicroStrategy products. From the Windows Start menu, select Programs, then select Accessories, and then right-click Command Prompt and select Run as Administrator. The User Account Control dialog box opens.

The steps to open a Windows command prompt with administrator privileges may be different depending on your version of Windows.

Click Yes to open the command prompt with administrator privileges. The command prompt is displayed. Type the following script at the command prompt to uninstall all MicroStrategy products:

Path1\setup.exe --ResponseFile= "Path2\response.ini"

Where the Path1 for setup.exe must be the path to the original setup.exe used to install MicroStrategy products. The Path2 for the response file is the path where you saved your response.ini file.