MicroStrategy ONE

Requesting an Activation Code

You can request an activation code by supplying MicroStrategy with important information related to your installation. The information you provide helps MicroStrategy understand how you plan to use MicroStrategy software. With this information MicroStrategy can provide better information and technical support for your software configuration.

On Windows, MicroStrategy products can be activated only in graphics user interface (GUI) mode, using License Manager.

MicroStrategy products can be activated on Linux, either in GUI mode or in command line mode, using License Manager. In both cases, License Manager runs and requests the same information. The main differences are in how you provide the information and navigate through the activation code request steps.

Request an activation code with License Manager

If you requested an activation code during installation you can skip this procedure and activate your installation by following the instructions in the next procedure, Activate your software installation.

  1. Open MicroStrategy License Manager:
    • Windows: Go to Start > Programs > MicroStrategy Tools > License Manager. License Manager opens.
    • Linux: License Manager can be run in GUI mode or command line mode.
      • GUI: In a Linux console window, browse to HOME_PATH where HOME_PATH is the specified home directory during installation. Browse to the folder bin and type ./mstrlicmgr, then click Enter. The MicroStrategy License Manager opens in GUI mode.
      • Command line: In a Linux console window, browse to HOME_PATH where HOME_PATH is the specified home directory during installation.Browse to the folder bin and type ./mstrlicmgr -console, then click Enter. The MicroStrategy License Manager opens in command line mode.

        • The steps to request an activation code in command line mode of License Manager vary from the steps below. Refer to the License Manager command line prompts to guide you through the steps to request an activation code. For more information specific to requesting an activation code for your installation in command line mode, refer to MicroStrategy Tech Note TN13550.

  2. Select the License Administration tab. Under Server Activation select the Activate Server Installation option and click Next.
  3. Select the Generate Activation File and Request Activation Code option and click Next .
  4. Enter the characteristics of your server installation and click Next .
  5. Enter the contact information for the person who installed the software. Make sure to correctly select whether you are an employee of the licensed company or installing the software on the licensed company's behalf.
    • If you select that you are an employee of the licensed company, click Next. Once you complete the following step, the activation code is sent to the email address given; therefore it is important that the email address is valid and entered correctly.
    • If you select that you are not an employee of the licensed company, a contact information page is displayed after you click Next. Enter the contact information for the licensed company. Click Next. Once you complete the following step, the activation code is sent to the email address given; therefore it is important that the email address is valid and entered correctly.
  6. Select Yes, I want to request an Activation Code now and click Next.

    An email containing the activation code is sent to the email address or addresses you confirmed in the steps above.