MicroStrategy ONE
Diagnosing the Tyco C-CURE Adapter Health
To determine whether the Tyco C-CURE physical access control system adapter is running, from the machine hosting the adapter, visit this URL:
http://localhost/TycoAdapter/resource/diagnose
The response should be similar to the example shown below. Make sure the cache_status
is Ready
and the status
is ok
, and confirm whether pacs_log_messages_to_write
and pacs_log_messages_to_write
have a value. If the adapter was recently started, the cache_status
may display Updating
rather than Ready
.
status: "OK",
detail:
{
server_id: "10.27.19.138",
version: "1.0.4.17",
pacs_info:
{
server_api_url: "https://tyco-test.labs.microstrategy.com/victorwebservice/api",
server_version: "2.40",
server_api_version: "1.0"
},
uptime: "20.2h",
cache_status: 0,
cache_update_time: "2015-11-13 01:26:55",
pacs_log_messages_to_write: 0,
usher_log_messages_to_write: 0,
thread_pools: [ ],
elapsed_request_time: 31
},
message: null
}
Related Topics
Integrating Tyco C-CURE 9000 with MicroStrategy Identity
Verifying that the Tyco C-CURE Adapter Installation is Correct
Optimizing the Tyco C-CURE Adapter for MicroStrategy Identity