MicroStrategy ONE

Activating Your Installation Using License Manager

After you have requested an activation code, MicroStrategy sends an email to the addresses provided in the request. This email contains the activation code that is necessary to complete the activation of your installation.

Activate your software installation

This procedure assumes that you have requested an activation code and received an email from MicroStrategy containing the activation code:

Windows

  1. Open MicroStrategy License Manager from Start menu > Programs > MicroStrategy Tools > License Manager.
  2. Go to the License Administration tab > Activate Server Installation and click Next .
  3. Select the Server Activation using Activation Code option and enter your activation code in the text field. Click Next .
  4. Click OK.

Linux

  1. License Manager can be run in GUI mode or command line mode:

    • GUI: In a Linux console window, browse to HOME_PATH where HOME_PATH is the specified home directory during installation. Browse to the folder bin and type ./mstrlicmgr, then click Enter. The MicroStrategy License Manager opens in GUI mode.
    • Command line: In a Linux console window, browse to HOME_PATH where HOME_PATH is the specified home directory during installation. Browse to the folder bin and type ./mstrlicmgr -console, then click Enter. The MicroStrategy License Manager opens in command line mode.

    The steps to activate your installation in command line mode of License Manager vary from the steps below.

  2. Go to the License Administration tab > Activate Server Installation and click Next .

    The step above is not necessary for License Manager in command line mode.

  3. Select the Server Activation using Activation Code option and enter your activation code in the text field. Click Next .
  4. Click OK.

You must restart your Intelligence Server for the activation status to update. You must also restart your Web server for the activation status to update in MicroStrategy Web.

Remember to select the correct environment "use" type during activation. Please see Select Environment Type for Crash Reports for details on how such an environment information can help debug issues.