MicroStrategy ONE

Verifying that the Lenel Adapter Installation is Correct

After the Lenel adapter is installed, verify that components are in the right place by checking the following:

  • In Microsoft Internet Information Services (IIS) Manager, check that a ServiceApp web service exists.
  • Check the virtual folder called wwwroot\ServiceApp for the following:
    • bin: This is a folder; it should contain the following files: ServiceApp.dll and ServiceApp.pdb
    • lenel_log.sql
    • refreshCache.vbs
    • Service1.svc
    • UsherLenel.svc
    • web.config
  • Check that the web.config file has contents in it, such as in the example below:
    <add key="onguardHost" value="host name" />
    <add key="onguardUsername1" value="login" />
    <add key="onguardPassword1" value="password" />
  • Diagnose whether the adapter is running. See Diagnosing the Lenel adapter health.

Related Topics

Integrating Lenel OnGuard with MicroStrategy Identity

Optimizing the Lenel adapter for MicroStrategy Identity

Diagnosing the Lenel adapter health

Refreshing the Lenel Adapter Cache

Viewing and analyzing the Lenel adapter logs