Application Level Knowledge Assets

After a knowledge asset is created, uploaded and certified, application administrators can attach these to specific applications. Attaching a knowledge asset at the application level ensures that its benefits and insights are accessible across all dashboards and bots operating within that application, thereby standardizing responses and enhancing decision-making consistency throughout the application ecosystem

1. In the Navigation pane, click Applications.

2. Right-click an application and choose Edit.

3. In the left pane, click Knowledge Assets.

4. Click Add Knowledge Assets.



5. Select the check box next to the knowledge assets you want to use.



6. Click Select.

7. Click Save.

To set up environment level knowledge assets, please refer to Environment Level Knowledge Assets.