Effects of Being Out of Compliance with Your Licenses

If your system is determined to be out of compliance with your licenses, an error message is displayed any time a user accesses an administrative product, such as the MicroStrategy Web Administrator page or the Administration icon in Developer. This message describes the specific types of licenses that are not in compliance and states how many days remain before Intelligence Server can no longer be restarted. This error message is only a warning, and users can still use the administrative product.

After the system has been out of compliance for fifteen days, an additional error message is displayed to all users when they log into a project source, warning them that the system is out of compliance with the available licenses. This error message is only a warning, and users can still log in to the project source.

After the system has been out of compliance for thirty days, the products identified as out-of-compliance have their privileges marked as unavailable in the User Editor in MicroStrategy Developer. In addition, if the system is out of compliance with Named User licenses, the privileges associated with the out-of-compliance products are disabled in the User Editor, Group Editor, and Security Role Editor to prevent them from being assigned to any additional users.

If the time mentioned in the out of compliance message is longer than the validity of your key, then your product will not be accessible after the key expires.

Contact your MicroStrategy account executive to purchase additional licenses. For information on how Intelligence Server verifies licenses, see Named User Licenses and CPU Licenses.