MicroStrategy ONE

MicroStrategy Intelligence Server

Installing MicroStrategy Intelligence Server

For steps to install MicroStrategy Intelligence Server, see the Installing MicroStrategy on Windows chapter or the Installing MicroStrategy on Linux chapter in the Installation and Configuration Help.

For steps to install MicroStrategy Intelligence Server, see the Installation and Configuration Help.

Download the software from the MicroStrategy download site.

To support the use of a graphical user interface for MicroStrategy tools and installing MicroStrategy products on Red Hat Enterprise Linux 6, you must install the libstdc++-4.4.4-XX.el6.i686 package included with your install media. If you are using Red Hat Enterprise Linux 6.1, you must also install the libstdc++-4.4.5-XX.el6.i686, elfutils-libelf-devel.x86-64.rpm, and libXp.x86-64.rpm packages included with your install media. If you are using Red Hat Enterprise Linux 6.x or 7.x, you must install nss-pam-ldapd.i686.rpm and compat-libstdc++-33-3.2.3-69.el6.i686.rpm.

You must have an Intelligence Server Universal license to install on 64-bit Windows operating systems.

If you encounter problems during the installation procedure, see the Troubleshooting appendix in the Installation and Configuration Help. If you require assistance, contact MicroStrategy Technical Support.

Directory Structure

The following table lists folders and files of interest that are included in the default directory structure after installing Intelligence Server.

The default folder is:

  • C:\Program Files (x86)\MicroStrategy\Product Name when installed on a 64-bit Windows environment.
  • /opt/MicroStrategy/Product Name, or $HOME/MicroStrategy/install/Product Name if you do not have write access to /opt/MicroStrategy, when installed on Linux environments.

If installing over previous versions of the product, the folder remains the same.

Directory Contents
\Intelligence Server MicroStrategy Intelligence Server root folder

Upgrading MicroStrategy Intelligence Server

To benefit from the latest functionality available in this version of MicroStrategy Intelligence Server, an administrator must upgrade the system:

  • MicroStrategy products 10.4.x and 2019 and above can be upgraded directly to MicroStrategy ONE or MicroStrategy 2021.

Before upgrading, see the Upgrade Help for important information about preparing for the upgrade, the order in which to upgrade products, and tasks to perform after upgrading.

Upgrading your Statistics Repository

Upgrading your statistics repository ensures that it is up to date with any potential new tables, columns, or other statistics enhancements. You can use the MicroStrategy Configuration Wizard to upgrade your statistics repository. For steps to use the Configuration Wizard to upgrade your statistics repository and other MicroStrategy components, see the Upgrade Help.

Upgrading Flash-Based Content

Adobe Flash is gradually becoming obsolete as HTML5 becomes dominant, and because of continuing concerns over security vulnerabilities in Flash technology. MicroStrategy has made efforts to reduce the dependency on Adobe Flash in its products, such as replacing and upgrading Express Mode for documents to Presentation Mode. Presentation Mode uses HTML5 technology and features enhanced performance and a cleaner visual look compared to the deprecated Interactive Mode and Flash Mode. Flash used in Visual Insight dashboards has been replaced by HTML5. When you upgrade MicroStrategy, Flash-based content in existing dashboards and documents continues to work without losing any functionality. For details, see Upgrade Help.

While you can continue to display existing documents in Flash Mode or that use Flash widgets, you should migrate these documents to Presentation Mode by replacing Flash widgets with DHTML widgets or graphs. In certain cases, you may also decide to rebuild an existing document as a Visual Insight dashboard to take advantage of functionality and features not available in documents. For rules to migrate Flash documents to alternatives, see MicroStrategy and Flash Technology on the MicroStrategy Community website.

Uninstalling MicroStrategy Intelligence Server

For details about uninstalling MicroStrategy Intelligence Server, see the Adding or Removing MicroStrategy Components chapter of the Installation and Configuration Help.

Resolved Issues

For a list of all the resolved issues in this MicroStrategy release, see Resolved Defects and Enhancements.

Troubleshooting

The troubleshooting techniques and procedures for MicroStrategy Intelligence Server are in the System Administration Help.