MicroStrategy ONE

Pre-Caching Online Content on the Mobile Device for Offline Use

You can pre-cache online content, such as videos or files, on a mobile device, which allows a user to view the content when the device is offline.

For example, when a user views a streaming video on a mobile device using the Video Player widget, the streaming video is buffered and played as it downloads. By default, the downloaded video file is discarded when the MicroStrategy Mobile application is closed.

You can ensure that the video is downloaded and stored on the mobile device for offline use. To do so, you must provide a WebDAV folder that contains the video, and define the appropriate settings to have the contents of the folder pre-cached, as described in the steps below.

If the video is downloaded instead of streamed, pre-caching downloads the video before the user requests it. This allows a faster response time.


  • Create an External Mobile Folder to browse the contents of the WebDAV folder that contains your video or other content. For detailed steps, see the Advanced Reporting Guide.
  • Create the document that contains the content to be pre-cached. For example, if you are pre-caching a video, you can create a document with a Video Player widget that displays either of the following on an iPhone or iPad:
    • A streaming video which provides the location of the video file using the Alternate Download URL setting.
    • A downloaded video which provides the location of the video file using the Video URL setting.

To Store Content on the Mobile Device for Offline Use

  1. In Mobile Administrator, click Mobile Configuration from the left. Define a new configuration, or select the existing configuration that you want to modify. For steps to define a new configuration, see Configuring MicroStrategy Mobile for iPhone or iPad or Configuring MicroStrategy Mobile for Android.
  2. On the Home Screen tab, select Display a custom home screen.
  3. Select the appropriate settings to define the External Mobile Folder as a folder of supporting objects for the document and pre-cache its contents. For detailed steps, see the appropriate link below: