MicroStrategy ONE

Creating a New Connection to Intelligence Server

To allow Mobile users to access projects, you must create a connection between a MicroStrategy Intelligence Server and Mobile Server.

Mobile automatically recognizes new Intelligence Servers added to a cluster of Intelligence Servers in the MicroStrategy system. Once an Intelligence Server is added to the system from MicroStrategy Developer, it is automatically listed in Mobile as a part of the Intelligence Server cluster.

You must connect to an Intelligence Server of the same product version as the Mobile client you have installed. If the Intelligence Server is an older version, an error message prompts you to upgrade your Intelligence Server to a compatible version.

To Create a New Mobile-to-Intelligence Server Connection

  1. Access the Mobile Server Administrator page:
    • In Windows: Choose Start > Programs > MicroStrategy Tools > Mobile Administrator. The Mobile Server Administrator web page opens.
    • In UNIX/Linux: After you deploy MicroStrategy Mobile Server Universal and log on to the mstrMobileAdmin servlet using proper credentials, the Mobile Server Administrator web page opens. The default location of the Administrator servlet varies depending on the platform that you are using.
  2. In the Add a server manually field, specify the DNS name of the Intelligence Server machine.
  3. Click Add. The Server Properties page opens and displays server name, connection status, and server port number.
  4. Select one of the following to determine when and how Mobile connects to the Intelligence Server.
    • To ensure that Mobile server automatically reconnects to the Intelligence Server when the Mobile server is started or restarted, select Automatically connect to Intelligence Server when Mobile Server or Intelligence Server is restarted.
    • To ensure that the administrator must manually create a connection to the Intelligence Server by clicking Connect, select User manually connects Mobile to Intelligence Server. This is the default option.
  5. In the Port field, specify the port number used to connect to the Intelligence Server.
  6. If the Intelligence Servers are in a cluster, you can determine the number of connections within the "pool" of connections. The pool is the number of connections between Mobile Server and the Intelligence Servers. This is defined at the Intelligence Server level, not at the cluster level. This allows you to grant more or fewer initial connections depending on the size of the Intelligence Server machines.
    • Define the pool size for each Intelligence Server in the cluster in the Initial pool size field. The default initial pool size is 5.
    • Define the maximum pool size for the Intelligence Servers in the Maximum pool size field. The default maximum pool size is 50.
  7. Specify how jobs are balanced between Intelligence Servers in a cluster by entering a value in the Load balance factor field. For more powerful servers in a cluster, this value can be increased to provide an appropriate balance. A larger load balance factor means the server supports a greater load in the server cluster in which it resides. For example, if two servers make up a cluster, one server has a balance factor of 3 and the other has a balance factor of 2, and 20 users log in, 12 are supported by the first server and 8 by the second. The default Load balance factor value is 1. For detailed information about load balancing, see Clustering in the System Administration Help.
  8. If there is a firewall between Mobile Server and Intelligence Server, you can ensure that the firewall does not remove connections between Mobile Server and Intelligence Servers. To do this, select the Keep the connection alive between the Mobile server and Intelligence Server check box. When this setting is enabled, Mobile Server sends a signal to Intelligence Server on each open TCP connection periodically, so that the firewall does not see the connection as idle. For detailed information, see Maintaining TCP/IP Connections Through a Firewall.
  9. If no authentication providers are configured for single sign-on authentication, a Setup button is displayed next to Trust relationship between Mobile Server and MicroStrategy Intelligence Server.
  10. Click Setup to create a trust relationship. The Setup Trust Relationship with MicroStrategy Intelligence Server page opens. Do the following:
    1. Select an authentication mode, and then enter the user name and password for that authentication mode. For additional details about the authentication modes, see Authentication inf the System Administration Help.
    2. Enter the path to the Mobile Server application in the Mobile Server Application field.
    3. Click Create Trust Relationship.
  11. Click Save. The Intelligence Server is added to the Connected Servers list. You can connect to this server by clicking Connect.

Related Topics

Connecting to an Available Intelligence Server

Maintaining TCP/IP Connections Through a Firewall