Disabling Badge Recovery via QR Codes in Email

By default, a QR code is added to the email template of MicroStrategy Badge invitations and recovery emails that are sent to users. Users can then scan the email from their computer to begin the badge recovery process.

Some organizations may want to disable this feature. Follow these instructions to do so.

You must be a Identity Manager Administrator.

To remove QR code in the badge invitation email

1. Launch Identity Manager.
2. Click Customize Email Template in the Badge Management section.

3. Click Continue.

   The Customize Email Template dialog appears.

4. Select each email type:
   • The content of invitation email sent to users
   • The content of email for a badge admin
   • The content of email sent to network admin' one by one
5. Remove <img src="$QR_CODE$"/> from each selection and click Save.

To remove the QR code in the user recovery email

1. Connect to the database, then run the following SQL to get the user recovery email template:

   Copy

   Select value from usher_server.usher_config where config_metadata_id=(select id from usher_server.usher_config_metadata where name like 'recoveryEmailContent') and level=2;

2. Remove <img src="$QR_CODE$"/> in the template and update the database.