MicroStrategy ONE

Diagnosing the S2 Adapter Health

To see whether the S2 physical access control system adapter is running, from the machine hosting the adapter, visit this URL:

http://localhost/S2NetBoxWSProd/resource/diagnose

The response should be similar to the example shown below. Make sure the cache_status is Ready and the status is ok, and confirm whether most_recent_error has a value. If the adapter was recently started, the cache_status may display Updating rather than Ready.

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{
    "status": "ok",
    "message": "",
    "detail": {
        "server_id": "10.11.12.13",
        "version": "2.1.06",
        "pacs_info": [{
            "server": "s2-server",
            "cache_update_time": "2014-07-29 09:59:53",
            "cache_status": "Ready"        }],
        "uptime": "2.9h",
        "most_recent_error": "",
        "thread_pools": [{
            "size": 100,
            "usage": 0,
            "waiting": 0,
            "description": "Global Thread Pool"        }],
        "elapsed_request_time": 39
}

Related Topics

Integrating S2 NetBox® with MicroStrategy Identity

Verifying that the S2 Adapter Installation is Correct

Optimizing the S2 Adapter for MicroStrategy Identity

Refreshing the S2 Adapter Cache

Viewing and Analyzing the S2 Adapter Log