MicroStrategy ONE

Diagnosing the Lenel Adapter Health

To see whether the Lenel OnGuard physical access control system adapter is running, from the machine hosting the adapter, visit this URL:

https://localhost/ServiceApp/UsherLenel.svc/resource/diagnose

The response should be similar to the example shown below. If the adapter was recently started, the status of the cache may display Updating rather than Ready.

Copy
{
    detail:
    {
        cache_status: "Ready",
        cache_update_time: "2014-08-04 19:58:58",
        elapsed_request_time: 93,
        most_recent_error: "",
        pacs_info:
        [
            {
                server: "prod-sec-sec"            }
        ],
        pacs_log_messages_to_write: 0,
        server_id: "LENEL-SERVER1",
        thread_pools:
        [
            {
                description: "Connection Pool",
                size: 4,
                usage: 0,
                waiting: 0
            }
        ],
        uptime: "21.2h",
        usher_log_messages_to_write: 0,
        version: "2.1.05"    },
    message: null,
    status: "OK"}

Related Topics

Integrating Lenel OnGuard with MicroStrategy Identity

Verifying that the Lenel adapter installation is correct

Optimizing the Lenel adapter for MicroStrategy Identity

Refreshing the Lenel Adapter Cache

Viewing and analyzing the Lenel adapter logs