MicroStrategy ONE

Diagnosing the Custom PACS Adapter Health

To verify that your custom physical access control system adapter is running, from the machine hosting the adapter, visit this URL:

http://localhost:8080/Usher.svc/resource/diagnose

The response should be similar to the example shown below. Make sure the cache_status is Ready and status is ok. If the adapter was recently started, the cache_status may display as Updating rather than Ready.

Copy
{
"message":"",
"status":"OK""detail": {
"server_id" : "10.11.12.13",   // server_host_name
      "pacs_info" : [
            {
                  "server": "10.11.12.13"
            }
      ]
      "version" : "2.1.14",
      "cache_update_time" : "2014-10-24 09:17:42",
      "cache_status" : "Ready",
"elapsed_request_time" : 240,
"usher_log_messages_to_write": 37,
"pacs_log_messages_to_write": 12,
"uptime" : "19.4h",
"most_recent_error" : "Access denied for user tester on panel 17, reader 1, segment 0",
"thread_pools": [
{
"description": "Connection Pool",
"size": 12,
"usage": 4,
"waiting": 0
}
      ]

 }
}

Related Topics

Configuring your custom PACS adapter for MicroStrategy Identity

Refreshing the custom PACS adapter cache