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Classes are held online (via distance learning) or at one of our education centers. Whether you're just starting out with MicroStrategy or about to launch a large-scale data warehousing project for your company, we have a course that's right for you. Suggested courses by role »

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MicroStrategy Features and Functionality – Introductory

MicroStrategy Desktop: Reporting Essentials

This two-day course provides students with an overview of the extensive reporting capabilities of MicroStrategy Desktop. Participants leave with an understanding of report creation and the numerous data and style report manipulations in MicroStrategy Desktop, including auto-style creation, drilling, data pivoting, page-by, outline mode, grid and graph formatting, and thresholds.

Additionally, participants become versed in the creation of basic components that are essential in the creation of reports, including report filters, metrics, MicroStrategy OLAP Services features, prompts, and searches. Students also discover report design principles that leverage the capabilities of MicroStrategy Desktop.

All lectures are reinforced with hands-on exercises.


Topics:

Introduction to MicroStrategy Business Intelligence

Introduction to MicroStrategy Desktop

Reports

Data manipulations

Style manipulations

Filters

Metrics

MicroStrategy OLAP Services

  • Report objects
  • View filters
  • Derived metrics

Prompts and searches

Check the class schedule »


MicroStrategy Products Covered: MicroStrategy Desktop, Microstrategy OLAP Services
Course Duration: Two days
Who Should Attend: Project architects, desktop developers, administrators, and SDK developers
Prerequisites: Familiarity with using Windows interfaces

MicroStrategy Architect: Project Design Essentials

This two-day course provides students with an overview of the project design process, from designing the logical data model and physical schema for the data warehouse to creating a project in MicroStrategy Architect.

Students first learn about the role of MicroStrategy Architect in supporting various project functions. Next, students discover ways to design a logical data model and physical schema in preparation for creating a MicroStrategy project. Finally, students learn about the project creation process, including how to work with tables, facts, attributes, and user hierarchies to create a fully-functioning MicroStrategy project.

Throughout this course, students get hands-on practice with designing and creating MicroStrategy projects via a series of exercises.


Topics:

Introduction to MicroStrategy Architect

  • Overview of MicroStrategy Architect
  • Roles of MicroStrategy Architect
  • Overview of the project design process

Designing the logical data model

  • Introduction to logical data modeling
  • Logical data model components
  • Creating a logical data model

Designing the data warehouse schema

  • Introduction to physical schemas
  • Physical schema components
  • Schema types
  • Creating a data warehouse schema

Creating a project in MicroStrategy Architect

  • Overview of project creation
  • Project creation interfaces

Introduction to the Architect graphical interface

  • Introduction to Architect
  • Overview of Architect components and settings

Working with tables

  • What is a Project table?
  • Adding tables to Project
  • Using the layers for Project tables

Working with facts

  • What is a fact?
  • Types of facts
  • Creating and modifying facts

Working with attributes

  • What is an attribute?
  • What is an attribute form?
  • Types of attributes
  • Creating and modifying attribute forms
  • What is the system hierarchy?

Working with user hierarchies

  • What is a user hierarchy?
  • Creating user hierarchies

Automatic schema recognition

  • Overview of automatic schema recognition
  • Using automatic schema recognition

Check the class schedule »


MicroStrategy Products Covered: MicroStrategy Architect
Course Duration: Two days
Who Should Attend: Project architects and anyone else with an interest in designing and creating projects with MicroStrategy
Prerequisites: Desktop: Reporting Essentials

MicroStrategy Report Services: Document Essentials

This one-day course provides an overview of document creation using MicroStrategy Report Services™ in MicroStrategy Web™. The course introduces the many features that enable report designers to create sophisticated, boardroom-quality documents. Participants learn the features of Report Services, the Document Editor’s structure and properties, techniques for formatting documents, document performance considerations, and more. Students gain hands-on practice through a series of exercises.


Topics:

Introduction to Report Services

  • Overview of MicroStrategy Web
  • Document types
  • Document display modes
  • Document subscriptions

Creating documents

  • Introduction to the document editor
  • Methods for creating documents
  • Document objects
  • Arranging objects on a document
  • Formatting objects
  • Section-specific properties

Document design concepts

  • Banded, zone-based, and combined layouts
  • Useful design techniques
  • Multiple layout document

Documents and OLAP services

  • Datasets based on Intelligent Cubes
  • Derived metrics
  • Summary metrics
  • View filters
  • Derived elements

Linking from documents to other websites, reports, and documents

Check the class schedule »


MicroStrategy Products Covered: MicroStrategy Report Services
Course Duration: One day
Who Should Attend: Document developers and anyone who has an interest in creating boardroom-quality documents with MicroStrategy Report Services
Prerequisites: MicroStrategy Web for Reporters and Analysts and MicroStrategy Web for Professionals OR
MicroStrategy Desktop: Reporting Essentials

MicroStrategy Report Services: Dynamic Dashboards

This two-day course explores the features and functionality of Report Services Dynamic Enterprise Dashboards™. These dashboards are a specific style of Report Services document. The course begins by introducing participants to dashboard design best practices. Students then learn about the individual features, such as panel stacks, selectors, and advanced visualizations, which make it possible to create fully interactive dashboards. Participants also study best practices for including graphs in dashboards. The course covers documents that display in DHTML (AJAX) modes and Flash Mode and explores document performance considerations for these modes. Finally, students get to explore the features and capabilities of Visual Insight, MicroStrategy’s newest document product. Throughout the course, students will get hands-on practice through a series of exercises.


Topics:

Introduction to dashboards

  • What is a dashboard?
  • Interacting with dynamic dashboards

Creating dynamic dashboards

  • Dashboard templates
  • Document display modes
  • Dynamic dashboard layering
  • Selectors
  • Grouping and selectors

Graphs in documents

  • Design recommendations for graphs
  • Best uses for graph types
  • Graph formatting

Flash mode and widgets

  • DHTML vs. flash
  • Advanced visualizations
    • Gauge
    • Time series slider
    • Interactive stacked graph
    • Heat map
    • Interactive bubble graph
    • Microcharts
  • Widget rendering in PDF and Excel
  • Widgets in interactive mode

Flash selectors and formatting

  • Flash-only selector widgets
  • Widgets as selectors
  • Flash-specific formatting

Dashboard design considerations

  • Designing and creating dashboards
  • Best practices in dashboard design

Document performance considerations

  • Document execution flow
  • Document performance optimizations
  • Customer case studies
  • Troubleshooting methodology
  • Best practices summary

Visual Insight

  • Introduction to Visual Insight
  • Using Visual Insight
  • Visual Insight capabilities

Check the class schedule »


MicroStrategy Products Covered: MicroStrategy Report Services
Course Duration: Two days
Who Should Attend: Document developers and anyone who has an interest in creating dynamic enterprise dashboards with MicroStrategy Report Services
Prerequisites: MicroStrategy Report Services: Document Essentials

Implementing MicroStrategy: Development and Deployment

This two-day course is designed to provide an intensive overview of the MicroStrategy platform. In this course, you will learn about the functionality MicroStrategy provides for creating projects, developing reports, and designing documents, analyses and dynamic enterprise dashboards. You will also learn about deploying reports and documents through a variety of interfaces and delivery mechanisms. In addition, you will learn about administering and maintaining projects over time. Through a combination of lecture and hands-on exercises, this course provides examples of the core capabilities of the MicroStrategy platform and how you can use it to deliver enterprise reporting and analysis to your users.

A portion of this course is dedicated to hands-on learning. Each day focuses on a different group of MicroStrategy products:

Module Products Role
Day 1
Project Design, Basic Desktop Reporting, Advanced Desktop Reporting, MicroStrategy Web Reporting MicroStrategy Architect, Desktop, OLAP Services, MicroStrategy Web Project Architects, Desktop Developers, Web Report Developers
Day 2
Basic Documents, Dynamic Dashboards, Visual Insight Analyses, Office and Mobile Deployment, Transaction Services, Report Distribution, and Administration MicroStrategy Web, Report Services, Transaction Services, MicroStrategy Office, Intelligence Server, MicroStrategy Mobile, Distribution Services, Object Manager, Integrity Manager, Command Manager, and Enterprise Manager Document, Dashboard and Analysis Developers, Mobile Users and Developers, Project Administrators

Topics:

Day 1: Project Design, Basic Reporting, Advanced Reporting, and Web Reporting

  • Business Intelligence Overview
  • Building the Foundation in MicroStrategy Architect
  • Developing Reports in MicroStrategy Desktop
    • Creating Reports and Related Objects
    • Creating OLAP Services Reports
  • Creating Advanced Reports in Desktop
  • Creating Reports in MicroStrategy Web
  • Exercises: Project Creation in Architect graphical interface, Basic and Advanced Report Creation, and Report Manipulations in Web

Day 2: Basic Documents, Dynamic Dashboards, Office and Mobile Deployment, Transaction Services, Report Distribution, and Administration

  • Creating Basic Report Services Documents
  • Creating Report Services Dynamic Dashboards and Visual Insight Analyses
  • Deploying Reports Using MicroStrategy Office
  • Deploying Reports on Mobile Devices
  • Transaction Services
  • Deploying Reports Using MicroStrategy Distribution Services
  • Managing the Project with MicroStrategy Intelligence Server and Other Administrative Products
  • Exercises: Dynamic Dashboards, Visual Insight Analyses, Alerting by Distribution Services, and Project Administration

Check the class schedule »


Course Duration: Two days
Who Should Attend: Project leads, new customers who want an introduction to the MicroStrategy platform, and existing customers who want to gain hands-on practice with creating a complete MicroStrategy business intelligence solution
Prerequisites: None

MicroStrategy Mobile for App Developers

This two-day course provides an overview of the features and functionality available in MicroStrategy Mobile for Apple® iPad™, Apple iPhone®, and Android™ devices. It teaches students how to configure and interact with MicroStrategy Business Intelligence data using the MicroStrategy Mobile apps, as well as available security options. The students will learn how to design and implement holistic MicroStrategy Mobile applications using a combination of Report Services documents and reports. They will learn how to design grid and graph reports as well as Report Services documents for optimal display on mobile devices, with a heavy emphasis on iPad and iPhone. Students will also explore Mobile widgets. Lastly, students will acquire hands-on experience with a workshop. The course assumes that you are already familiar with MicroStrategy Web and MicroStrategy Report Services functionality and related terminology. Throughout the course, you will gain hands-on practice through a series of exercises.


Topics:

MicroStrategy Mobile Architecture and Apps

  • Business Application of Mobile

Mobile Interface Functionality

  • Reports and Documents for iPad, iPhone, or Android
  • Cloud Express for iPad
  • Interacting with Documents, Visual Insight, Mobile Applications and Tools, and Transaction Services

Configuration and security

  • Configuring Apps
  • Mobile Security
  • Enterprise Deployment

Designing MicroStrategy Mobile applications

  • Design process
  • Application research
  • Storyboarding and Planning

Application Interconnectivity and Linking

  • Linking to Reports and Documents
  • Using Links Editor
  • Using the URL API
  • Using Document Links
  • Creating navigation tools

Designing reports and documents

  • Design best practices
  • Optimizing grids, graphs, and documents
  • Configuring prompts
  • Prompt visualizations
  • Views

Designing widgets

  • Applying widgets to Documents and Reports
  • Understanding the Different Widgets

MicroStrategy Mobile workshop

Check the class schedule »


MicroStrategy Products Covered: MicroStrategy Mobile
MicroStrategy Report Services
Course Duration: 2 days
Who Should Attend: MicroStrategy power users or report/document developers who want to create applications for MicroStrategy Mobile end users
Prerequisites:
  • Report Services: Dynamic Dashboards (or equivalent knowledge).
  • Students must bring a supported mobile device to class. An iPad, iPhone, or Android device can be used for most exercises. The device should meet these specifications:
    • Device running iOS 4.2.x or newer, OR Android OS 2.2.x or newer.
  • Students should have their own iTunes account before attending class (for downloading the MicroStrategy apps from the Apple App Store) or Google account (for downloading the MicroStrategy apps from the Google Play Store)

MicroStrategy Web Essentials

This half-day course provides a high-level overview of MicroStrategy Web. It also introduces students to several products, such as Report Services, Distribution Services, and OLAP Services, which work within the MicroStrategy Web interface to provide additional features. The course is designed for all new MicroStrategy Web users or project leads who want to learn the basics, and are not quite ready for the in-depth training delivered through other courses, such as MicroStrategy Web for Reporters and Analysts and MicroStrategy Web for Professionals. Students will first learn about the MicroStrategy BI architecture and how MicroStrategy Web provides access to a variety of interactive reporting capabilities. They will then review specific MicroStrategy WebTM capabilities by learning how to use dynamic dashboards, Visual Insight, documents, and reports in MicroStrategy Web. They will also learn how to use OLAP Services features, various document manipulations, and prompts. The course concludes with an introduction to MicroStrategy Mobile. The course covers the features available for the Web Reporter, Web Analyst, and Web Professional roles.


Topics:

Introduction to MicroStrategy Business Intelligence

Introduction to MicroStrategy Web

Dynamic Dashboards

  • Viewing Documents in MicroStrategy Web
  • Flash Widgets

Visual Insight

  • What is an Analysis
  • Creating an Analysis
  • Using Drop Zones Pane
  • Visualization

Other Documents

  • Reporting Capabilities
  • Document Editor
  • Creating Documents with Datasets

Reports in MicroStrategy Web

  • What is a Report
  • Creating Reports
  • Design Mode

OLAP Services in MicroStrategy Web

  • Intelligent Cubes as Datasets
  • Data Import
  • Derived Elements
  • Derived Metrics
  • View Filters

Prompts in MicroStrategy Web

  • Prompts in Reports and Documents
  • Executing Prompted Reports and Documents
  • Reprompting Reports and Documents

Manipulating and Distributing Grids and Documents

  • Drilling and
  • Document Linking
  • Subtotals
  • Sorting
  • Thresholds
  • Basic Subscriptions with Distribution Services
  • Printing Documents
  • Exporting Reports and Documents
  • Exporting to Multiple Excel Worksheets

Introduction to MicroStrategy Mobile

Check the class schedule »


MicroStrategy Products Covered: MicroStrategy Web, MicroStrategy Report Services, MicroStrategy OLAP Services, MicroStrategy Mobile, MicroStrategy Distribution Services
Course Duration: Half day
Who Should Attend: Project Leads, Project Managers, MicroStrategy Web Users
Prerequisites: None

MicroStrategy Web for Reporters and Analysts

This two-day course is designed for end users of MicroStrategy Web™. Specifically, this course covers functionality available to users at the Web Reporter and Web Analyst levels. Students will leave with a thorough understanding of the power and flexibility of the MicroStrategy Web interface. Students will learn how to perform basic and advanced analysis on reports and documents using MicroStrategy Web. They will also learn about basic report creation. Students will have the opportunity to practice with hands-on exercises for executing and manipulating reports and documents and formatting and creating reports in MicroStrategy Web.


Topics:

Introduction to MicroStrategy business intelligence

  • MicroStrategy business intelligence architecture
  • Introduction to MicroStrategy reporting terminology

Using the MicroStrategy Web interface

  • Introduction to the MicroStrategy Web interface
  • Executing reports and documents

Report and document manipulations in MicroStrategy Web

  • Report and document manipulations - part I
  • Report and document manipulations - part II
  • Subscribing, printing, and exporting reports and documents

Report formatting in MicroStrategy Web

Prompts in MicroStrategy Web

Basic report creation in MicroStrategy Web

  • Overview of report creation
  • Creating reports

Distribution services in MicroStrategy Web

  • Basic subscriptions with Distribution Services
  • Alert-based subscriptions

Interacting with Flash documents in MicroStrategy Web

  • Interacting with grids and graphs
  • Interacting with MicroStrategy Flash widgets

Check the class schedule »


MicroStrategy Products Covered: MicroStrategy Web
Course Duration: Two days
Who Should Attend: MicroStrategy Web end-users and analysts
Prerequisites: None

MicroStrategy Web for Professionals

This one-day course is designed for MicroStrategy Web™ report designers who use the Web Professional version of MicroStrategy Web. Students will first learn about the Web Professional version of MicroStrategy Web. They will then learn how to create reports, report filters, and prompts using Design Mode. The course covers the advanced report design features available in Web Professional.


Topics:

Introduction to MicroStrategy Web for Professionals

Reports in MicroStrategy Web

  • What is a report?
  • Creating reports
  • Design mode
  • Predesigned report
  • Blank report
  • Saving templates and report filters
  • Advanced save options
  • Linking in Reports

Filters

  • Creating report filters
  • Set operators
  • Dynamic Dates

Prompts

  • The prompt editor
  • Creating prompts
  • Adding prompts to a report
  • Dynamic Metric Aliasing
  • Re-prompt after SQL Manipulation
  • Advanced save options

OLAP Services in MicroStrategy Web

  • Transformation shortcut metrics
  • Intelligent cubes
  • Derived elements

Advanced report formatting in MicroStrategy Web

  • Advanced grid formatting
  • Advanced graph formatting

Custom groups in MicroStrategy Web

  • Creating custom groups
  • Adding custom group elements

Distribution services

  • Subscribing other users and contacts
  • Bursting

Check the class schedule »


MicroStrategy Products Covered: MicroStrategy Web
Course Duration: One day
Who Should Attend: Report Developers, Report Analysts, and Power Web End Users
Prerequisite: MicroStrategy Web for Reporters and Analysts

MicroStrategy Visual Insight Essentials

This one-day course teaches you how to transform a dataset into an appealing, insightful Visual Insight (VI) analysis object. VI analysis objects are useful for exploring data in a very interactive, exploratory, and highly graphical way. They can help you discover trends or anomalies in your data that you would not typically notice from a traditional spreadsheet or report. In this course, you will learn about the different types of visual displays as well as best uses for each type. You will also learn about popular Visual Insight capabilities, such as filtering, drilling, and creating derived metrics, which help you explore your data and discover exceptions. The course includes a exercises that reinforces Visual Insight concepts in a very practical, hands-on way.


Topics:

Introduction to Visual Insight

  • What is Visual Insight
  • What is an Analysis
  • Discovery Process

Data Import

  • Data Import
  • Updating and Republishing Imported Data

Using Visual insight

  • Analysis Display Modes
  • Themes
  • Analysis Panes
  • Saving an Analysis

Visualizations

  • Grid Visualizations
  • Area Graphs
  • Bar Graphs
  • Line Graphs
  • Combination Graph
  • Pie Graph
  • Heat Map
  • Graph Matrix
  • Network Visualization
  • Map Visualizations
  • Image Layout

Visual Insight capabilities

  • Sorting
  • Drilling
  • Attribute Selectors
  • Local filtering
  • Thresholds
  • Subtotals
  • Derived metrics
  • Consolidations and Custom Groups

Publishing and Sharing

  • Exporting and Printing
  • Send Now
  • Subscribing to a History List
  • Personal View
  • Visual Insight with Mobile

Appendix A: SalesForce.com

Check the class schedule »


MicroStrategy Products Covered: MicroStrategy Web, MicroStrategy Visual Insight, MicroStrategy Data Import
Course Duration: 1 day
Who Should Attend: Project Managers, Web Reporters, Web Analysts, Web Developers, Web Professionals
Prerequisite: None, but a high-level knowledge of MicroStrategy Web and MicroStrategy Report Services is helpful

MicroStrategy Office Essentials

This one day course provides students with a solid understanding of the capabilities of MicroStrategy Office and how it utilizes the full power of MicroStrategy in the familiar environment of Microsoft® Office. Participants will leave with an understanding of how to run live business intelligence reports while leveraging the formatting capabilities of MicroStrategy and Microsoft. Additionally, participants will be versed in the different types of reports available to them, how to format and share reports, and how to maintain the security of data while sharing reports. Participants will also be provided with the best practices of using MicroStrategy Office, including analyzing data from multiple data sources, adding metrics and calculations to an existing report, and leveraging Microsoft Outlook to distribute MicroStrategy Office documents. The lecture will be reinforced with hands-on exercises.


Topics:

  • Introduction to MicroStrategy Office
    • MicroStrategy Office Overview
    • MicroStrategy BI Architecture
    • MicroStrategy Terminology
  • Using MicroStrategy Office
    • MicroStrategy Office Interface
  • Executing Reports and Documents
    • Running Reports in Workbooks, Presentations and Word
    • Refresh, Re-execute, and Re-prompt Reports and Documents.
  • Prompts in MicroStrategy Office
    • Different types of Prompts
    • Prompt options
  • Report and Document Manipulations
  • Creating Reports and Documents
    • Create Reports
    • Create Scorecards and Dashboards
  • MicroStrategy Office Best Practices

Check the class schedule »


MicroStrategy Products Covered: MicroStrategy Office
Course Duration: 1 day
Who Should Attend: Business Analysts, End Users
Prerequisites: None

MicroStrategy Features and Functionality – Advanced

Administration: Configuration and Security

This three-day course prepares BI professionals for the role of MicroStrategy administrator, including how to configure a MicroStrategy environment and set up its security layers.

The first day introduces students to the tasks that a MicroStrategy administrator usually performs. Students learn about the BI architecture, connectivity setup, administration interface, management of users and groups, and definition of authentication methods for their projects.

During the second day, students learn about administrative tasks and settings available in MicroStrategy Web, the different layers of security in the MicroStrategy environment, and history list management, caching, and cubes.

On the last day, students learn about internationalization, the benefits of clustering, MicroStrategy Health Center, schedules and subscription management, and Distribution Services. Students also learn ways to tune and optimize their MicroStrategy environments. The goal of this course is to prepare BI professionals for the role of MicroStrategy administrators.


Topics:

Introduction to Administration

  • Introduction to MicroStrategy Administration
  • MicroStrategy Intelligence Server
  • Activation
  • Course structure

Architecture and query flow

  • Metadata repository overview
  • Business intelligence architecture
  • Three-tier query flow

Connectivity

  • Introduction to MicroStrategy connectivity
  • ODBC connectivity
  • Server definition
  • Project source
  • Establishing web connectivity
  • Database instance

Administration interface

  • Starting and stopping Intelligence Server
  • Starting and stopping Intelligence Server as a service
  • Administration interface
  • Administration icon
  • Administration menu
  • Intelligence Sever configuration editor
  • Project configuration editor
  • Governing
  • Command line (Universal Edition)

Managing MicroStrategy users and groups

  • MicroStrategy user groups
  • MicroStrategy user accounts
  • Importing users and groups
  • Linking MicroStrategy users to Windows users
  • Find and Replace Privileges tool

Authentication modes

  • Authentication modes overview
  • Account security policy

MicroStrategy Web administration

  • Web administration overview
  • Web Administrator page
  • MicroStrategy Web preferences
  • Web Server tuning

Security

  • Security overview
  • Controlling the access to database data
  • Controlling the access to functionality

History list management

  • History list overview
  • History list messages monitor
  • Reprompting, refreshing and replacement

In-memory caching

  • Computational distance
  • The importance of 64 bit
  • Caching
  • Report caches
  • Document caching
  • Element cache
  • Object cache
  • Cache sizing recommendations
  • Monitoring caches

In-Memory intelligent cubes

  • Introduction to intelligent cubes
  • The in-memory cube publication process
  • Monitoring intelligent cubes
  • Managing intelligent cubes
  • When to use in-memory cubes
  • Cube sizing and memory usage considerations
  • Dynamic sourcing
  • Cube advisor
  • Data import

Internationalization

  • Types of internationalization
  • Data internationalization
  • Metadata internationalization
  • Managing languages
  • Language preference resolution hierarchy
  • Caches and intelligent cubes internationalization

Clustering

  • Clustering overview
  • Benefits of clustering
  • Enabling clustering
  • Metadata synchronization in a clustered environment
  • Sharing in a clustered environment
  • Subscription execution in clustered environments
  • Intelligent cubes in a cluster environment

MicroStrategy Health Center

  • Introduction to Health Center
  • Configuring the Health Center network
  • Diagnosing and fixing problems
  • Analyzing log files
  • Sending information to technical support

Schedules and subscriptions

  • Scheduling
  • Subscription administration

Distribution Services

  • Feature highlights
  • Configuration considerations
  • Configuring Distribution Services
  • Administering subscriptions in MicroStrategy Web
  • Managing and monitoring subscriptions

Tuning

  • Components of performance
  • Server recommendations for tuning
  • Migrating from 32 bit to 64 bit platforms

Check the class schedule »


MicroStrategy Products Covered: MicroStrategy Desktop, MicroStrategy Intelligence Server, MicroStrategy Web, MicroStrategy Health Center, MicroStrategy Distribution Services
Course Duration: Three days
Who Should Attend: MicroStrategy administrators
Prerequisites: Desktop: Reporting Essentials

Administration: Application Management

This one-day course provides an overview of the tasks involved in managing the application life-cycle of the MicroStrategy platform. At first, students will have a brief introduction of the important tools available to manage the system. Then students will learn the purpose and how to use each one of the following tools, presented in the introduction chapter:
Object Manager, Project Merge, Integrity Manager, Command Manager, System Manager, Enterprise Manager, and Change Journaling.
The goal of this course is to prepare BI professionals for the role of MicroStrategy administrators, who understand the application life-cycle, follow the MicroStrategy methodology to migrate objects, and can learn how to maintain the environment on which they are working.


Topics:

Introduction to application management

  • Benefits of the administrative tools

Object Migration

  • Application lifecycle management overview
  • What is Object Manager?
  • Duplicating projects and objects
  • Managing objects with Object Manager
  • Update packages
  • MicroStrategy Project Merge
  • Project Merge and User Merge

MicroStrategy Integrity Manager

  • Integrity Manager overview
  • Integrity Manager tests
  • Integrity Manager test analysis

MicroStrategy Command Manager

  • Command Manager overview
  • Command Manager interfaces
  • Graphical user interface
  • Command line interface
  • Command line editor interface
  • Command Manager procedures
  • Connection modes
  • Project and configuration locking

MicroStrategy System Manager

  • System Manager overview
  • System Manager interface
  • Workflow components
  • Using parameters
  • Executing a workflow

MicroStrategy Enterprise Manager

  • How can I monitor my environment?
  • Enterprise Manager architecture
  • Enterprise Manager dashboards

Change journaling

  • Enable change journaling
  • Recording changes
  • Managing change journaling

Check the class schedule »


MicroStrategy Products Covered: MicroStrategy Desktop, MicroStrategy Intelligence Server, MicroStrategy Web, MicroStrategy Object Manager, MicroStrategy Project Merge, MicroStrategy Integrity Manager, MicroStrategy Command Manager, MicroStrategy System Manager, and MicroStrategy Enterprise Manager
Course Duration: One day
Who Should Attend: MicroStrategy administrators
Prerequisites: MicroStrategy Desktop: Reporting Essentials

Engine Essentials

This two-day course explores the logic and behavior of the MicroStrategy engine.

Students learn how the engine generates Structured Query Language (SQL) for a variety of reporting scenarios. After an overview of the MicroStrategy engine architecture, students focus on the SQL generated by the MicroStrategy engine for common reporting requirements such as advanced metrics, set qualification filters, and analytical engine features.

Students also explore ways to tune and optimize the MicroStrategy engine through the use of VLDB (Very Large Database) properties. Students learn what VLDB properties are and how they can be defined at different levels of a MicroStrategy project. Students review the most commonly used VLDB properties in certain categories, such as indexing, joins, pre/post statements, query optimizations, and tables.

Throughout the course, students gain hands-on practice via a series of exercises.


Topics:

Introduction to the MicroStrategy engine

  • The MicroStrategy engine at a glance
  • SQL generation process

Basic optimizations

  • Multipass SQL
  • Composing optimized SQL
  • Intermediate tables

Templates

  • Attributes
  • Hierarchies
  • Consolidations
  • Custom groups
  • Custom group banding

Metrics

  • Level metrics
  • Order of resolution: hierarchies in metrics
  • Nonaggregatable metrics
  • Conditional metrics
  • Transformation metrics
  • Nested metrics
  • Metric join types

Filters

  • Attribute qualification
  • Set qualification

The analytical engine

  • Report limits
  • Subtotals
  • Compound metrics
  • Evaluation order
  • Analytical functions

Introduction to VLDB properties

  • VLDB properties defined
  • The VLDB properties editor

VLDB Properties

  • Governing VLDB properties
  • Indexing VLDB properties
  • Joins VLDB properties
  • Pre/Post statements VLDB properties
  • Query optimizations VLDB properties
  • Select/insert VLDB properties
  • Tables VLDB properties
  • Dynamic sourcing VLDB properties

Check the class schedule »


MicroStrategy Products Covered: MicroStrategy Desktop, MicroStrategy OLAP Services
Course Duration: Two days
Who Should Attend: MicroStrategy report developers, along with anyone who has an interest in learning how to use VLDB properties to tune the MicroStrategy Engine for optimal performance
Prerequisites: Desktop: Advanced Reporting

MicroStrategy Architect: Advanced Project Design

This one-day course covers advanced features available to project designers.

First, students learn how to manage project data sources using primary and secondary database instances as well as how to maintain project schema with the Architect graphical interface. Students also learn how to create aggregate tables using data marts, as well as how to use MicroStrategy MultiSource Option to configure projects to access heterogeneous data sources.

Finally, students learn about fact level extensions, transformations, and partition mappings.

Students get hands-on practice during the course through exercises.


Topics:

Introduction to advanced project design

  • Review of the project design process
  • Review of schema objects
  • Using the Fact Editor

Maintaining project schema

  • Review of database instances
  • Maintaining your warehouse
  • Aggregation awareness
  • Data marts

Using MultiSource Option

  • Introduction to MultiSource Option
  • Associating tables to database instances
  • Creating objects for multisource reports
  • Creating a multisource report

Fact level extensions

  • Overview of fact level extensions
  • Degrading fact levels
  • Extending fact levels
  • Disallowing fact levels

Transformations

  • What is a transformation?
  • Creating and using transformations
  • Transformation examples

Partitioning

  • Introduction to partitioning concepts
  • Warehouse partition mapping
  • Metadata partition mapping

Check the class schedule »


MicroStrategy Products Covered: MicroStrategy Desktop, MicroStrategy Architect, MultiSource Option
Course Duration: One Day
Who Should Attend: MicroStrategy project architects, along with anyone who has an interest in designing and creating projects with MicroStrategy Architect
Prerequisites: Basic SQL knowledge
Desktop: Reporting Essentials
Architect: Project Design Essentials

Advanced Data Warehousing

This 2-day course covers advanced issues in data warehousing design and explains how to work with these complexities when implementing a MicroStrategy project. Students will learn how to model complex hierarchies and attribute relationships, implement role attributes and slowly changing dimensions, design the schema for optimal performance, use logical views to solve data modeling and schema design issues, and optimize query performance using both database and MicroStrategy functionality. Students will get hands-on practice during the course through exercises.


Topics:

Day One

Introduction to advanced data warehousing

  • Data warehouse design and reporting
  • Overview of advanced data warehousing

Advanced schema design

  • Snowflake and star schemas
  • Recommended schema design

Logical views

  • Logical views in MicroStrategy Architect
  • Creating logical views
  • Using logical views to resolve data warehousing issues

Many-to-many relationships

Attribute roles

Day Two

Hierarchies

  • Ragged hierarchies
  • Split hierarchies
  • Recursive hierarchies
    • Flattening a recursive hierarchy
    • Handling complexities in recursive hierarchies
  • Slowly Changing Dimensions(SCDs)
    • Creating a life stamp
    • Using a hidden attribute

Check the class schedule »


MicroStrategy Products Covered: MicroStrategy Architect
Course Duration: Two Days
Who Should Attend: Project designers, database administrators, and anyone who has an interest in learning how to resolve complex data warehouse modeling and design issues to best support aMicroStrategy reporting environment
Prerequisites: Basic knowledge of SQL
MicroStrategy Desktop: Reporting Essentials
MicroStrategy Architect: Project Design Essentials
MicroStrategy Architect: Advanced Project Design

Data Mining and Advanced Analytics

This two-day course provides students with an understanding of the capabilities of MicroStrategy Data Mining Services.

MicroStrategy Data Mining Services is a fully integrated component of the MicroStrategy BI platform that delivers the results of predictive models to all users in familiar, highly formatted, and interactive reports and documents. Participants are introduced to the concept of advanced analytics and data mining as well as their applications. They learn how to develop predictive models using MicroStrategy, or import models from third-party data mining vendors. Participants also learn data mining best practices.

Class lectures are reinforced with hands-on exercises.


Topics:

Introduction to data mining

  • Data mining and advanced analytics overview
  • Advantages of data mining
  • What can you do with data mining?
  • Limitations of data mining
  • Data mining and business intelligence
  • Data mining models, terminology, and techniques
  • Basic data mining model
  • Data mining terminology
  • Data mining types and algorithms
  • Data mining with MicroStrategy
  • Data mining process
  • Scoring approaches

Introduction to Data Mining Services

  • Data Mining Services overview
  • Data mining workflow
  • Creating datasets and selecting variables
  • Developing predictive models
  • PMML and R overview
  • Creating and using predictive metrics
  • MicroStrategy predictive model viewer

Forecasting with MicroStrategy

  • Overview
  • Linear and exponential regression
  • Tree regression
  • Time series analysis

Classification with MicroStrategy

  • Overview
  • Decision trees
  • Logistic regression

Association rules

  • Overview
  • Association rules

Cluster analysis

  • Overview
  • Cluster analysis models

Data mining best practices

Check the class schedule »


MicroStrategy Products Covered: MicroStrategy data mining functionality in MicroStrategy Desktop
Course Duration: Two Days
Who Should Attend: Report designers, advanced business analysts, and anyone else who wants to use MicroStrategy data mining services for predictive and classification analysis
Prerequisites: Desktop: Reporting Essentials

Freeform SQL Essentials

This one-day course covers the capabilities and benefits of freeform SQL reports created in MicroStrategy Desktop.

Students learn how to configure a freeform SQL database instance, create freeform SQL reports within the freeform SQL editor, use prompts in freeform SQL reports, compose advanced queries, access data from non-relational data sources, and implement security features within freeform SQL reports.

Hands-on exercises enable students to create freeform SQL reports against various data sources to reinforce the concepts covered in the course.


Topics:

Introduction to freeform SQL reporting

  • What is freeform SQL?
  • What are the benefits of using freeform SQL?
  • Comparison of freeform SQL and standard reports

Creating freeform SQL reports

  • Overview of freeform SQL report creation
  • Configuring a freeform SQL database instance
  • The freeform SQL editor
  • Creating a freeform SQL report
  • Managed objects
  • Filters and freeform SQL reports
  • Drilling on freeform SQL reports
  • Using freeform SQL reports in documents

Prompts in freeform SQL reports

  • Using prompts in freeform SQL reports
  • Creating a freeform SQL report with prompts

Advanced topics for freeform SQL reports

  • Using derived and common table expressions
  • Using stored procedures
  • Accessing non-relational data sources

Security for freeform SQL Reports

  • Configuring access to freeform SQL objects
  • Using security filters in freeform SQL reports

Check the class schedule »


MicroStrategy Products Covered: MicroStrategy Desktop
Course Duration: One Day
Who Should Attend: MicroStrategy report developers, MicroStrategy advanced business analysts, and anyone who has an interest in learning how to create reports with user-defined SQL queries
Prerequisites: Basic SQL knowledge
Desktop: Reporting Essentials
Architect: Project Design Essentials

Deploying MicroStrategy High Performance BI

This two-day course presents the best practices of implementing MicroStrategy BI achieving High Performance results. In this course, you will first be introduced to the MicroStrategy High Performance initiative. Then, you will learn about the components of performance and about how to optimize the five main areas of a BI system: in-memory caching and cubes, data transfer, system configuration, client rendering, and data source access. Finally, students will learn the basics about performance testing methodology, gaining solid knowledge that will enable them to choose the right type of tests for their specific performance requirements. Finally, students are required to perform a three-hour workshop that will reinforce the skills learned from this course. The goal of this course is to provide you with the skills to deploy your BI applications, achieving High Performance in every step of the way.

The course includes a hands-on workshop.


Topics:

Introduction to High Performance

  • The High Performance initiative
  • High Performance highlights
  • Components of performance overview

In-memory caching and cubes

  • Computational distance
  • The importance of 64-bit
  • Report, document, element, and object caching
  • Cache sizing recommendations
  • Intelligence Cubes (publication process, sizing recommendations, incremental refresh, report execution against cubes)

Data transfer

  • Network performance
  • Distribution Services performance

System architecture and configuration

  • Performance measurement primer
  • Server specifications
  • Intelligence Server configuration
  • Web Server configuration

Data presentation: reports, dashboards, and mobile

  • High Performance reports
  • High Performance dashboards (dataset and design techniques to optimize performance)
  • Optimizing performance for mobile

Data source access

  • Schema design optimizations
  • SQL generalization optimizations
  • Data architecture optimizations
  • Other query performance optimizations (multisource, ODBC)

Performance testing methodology

  • Introduction to performance testing
  • Performance testing methodology

Workshop: designing a high performance dashboard

Check the class schedule »


MicroStrategy Products Covered: MicroStrategy Desktop, MicroStrategy Architect, MicroStrategy Intelligence Server, MicroStrategy Web, MicroStrategy OLAP Services
Course Duration: Two Days
Who Should Attend: MicroStrategy administrators, project managers, developers, and architects
Prerequisites: MicroStrategy Administration: Configuration and Security
MicroStrategy Administration: Application Management and Tuning
MicroStrategy Report Services: Dynamic Dashboards

MicroStrategy Desktop: Advanced Reporting

In this three-day course, participants gain a thorough understanding of the most powerful capabilities of MicroStrategy Desktop.

Students learn how to create numerous types of advanced metrics, including level metrics, non-aggregatable metrics, and transformation metrics. Students also discover ways to create different types of advanced filters, including attribute-to-attribute filters, joint element lists, and dynamic date filters. Students then learn about consolidations, custom groups, and advanced MicroStrategy OLAP Services™ features, such as Intelligent Cubes and derived elements.

The course concludes with report data options, drill maps, and other report developer tools, such as Find and Replace and the Project Documentation Wizard. Students gain hands-on practice through a series of exercises.


Topics:

Introduction to Advanced Reporting

Advanced metrics

  • Level metrics
  • Non-aggregatable metrics
  • Transformation metrics
  • Base formulas
  • Conditional metrics
  • Nested metrics
  • Advanced subtotals

Advanced filters

  • Attribute-to-attribute filtering
  • Joint element list
  • Dynamic dates
  • Pass through functions
  • Qualify on metrics
  • Relationship filters

Consolidations and custom groups

Advanced OLAP services

  • Intelligent cubes
  • View filters

Derived elements

Report data options

Drill maps

Report developer tools

  • Find and replace
  • Project documentation

Check the class schedule »


MicroStrategy Products Covered: MicroStrategy Desktop
MicroStrategy OLAP Services
Course Duration: Three days
Who Should Attend: Desktop developers
Prerequisites: Desktop: Reporting Essentials

MicroStrategy Desktop: Advanced Reporting – Case Studies

This one-day course discusses advanced reporting scenarios using the features of MicroStrategy Desktop™. The course focuses on combining certain features and functionalities (covered in the MicroStrategy Desktop: Advanced Reporting course) to resolve a series of challenging reporting scenarios that are encountered across most businesses. A large portion of this course is dedicated to hands-on learning so that students can apply their knowledge of Desktop to answer sophisticated business questions. The course begins with a review of advanced concepts. The instructor will introduce a reporting scenario and students will have dedicated time to resolve it, after which the instructor will then review the recommended solution.


Topics:

Introduction

  • Course structure
  • Review of advanced reporting and project design concepts
    • Level metrics
    • Count metrics
    • Conditional metrics
    • Value prompts
    • Consolidations & Custom Groups
    • Relationship filters
    • Intelligent Cubes
    • Drilling in Intelligent Cube Reports
    • View Filter
    • Derived Elements

Reporting Scenarios

  • Reporting Scenario 1: Employee Performance Analysis
    • Prompted filters
    • Rank metrics
    • Level metrics
    • Advanced function metrics
  • Reporting Scenario 2: Customer Attrition Analysis
    • Prompted filter
    • Embedded filters
    • Conditional metrics
  • Reporting Scenario 3: Sales Comparisons
    • Prompted filter
    • Transformation metrics
    • Consolidations
  • Reporting Scenario 4: Market Basket Analysis
    • Prompted custom group
    • Prompted filter
    • Count metrics
    • Level metrics
    • Conditional metrics
    • Relationship Filter
  • Reporting Scenario 5: Employee Performance
    • Intelligent Cubes
    • Intelligent Cube Reports
    • View Reports
    • Drilling
  • Reporting Scenario 6: First Sales Day Analysis
    • Intelligent Cubes
    • Intelligent Cube Reports
    • View Reports
    • Derived Elements

Check the class schedule »


MicroStrategy Products Covered: MicroStrategy Desktop
Course Duration: One day
Who Should Attend: Report Designers and Developers, Business Analysts, Production Consultants, Anyone who has an interest in learning how to combine MicroStrategy’s advanced features to solve challenging reporting scenarios
Prerequisites: MicroStrategy Desktop: Reporting Essentials, MicroStrategy Desktop: Advanced Reporting, Practical experience working with MicroStrategy

MicroStrategy Transaction Services for Dashboard and Mobile App Developers

This two-day course provides an overview of the features and functionality available in MicroStrategy Transaction Services.

Students first learn about the common usage scenarios for MicroStrategy Transaction Services in MicroStrategy Mobile apps and in MicroStrategy Web. Next, students discover how to create freeform SQL reports and Transaction Services reports using the Freeform SQL Editor. Students then learn ways to create transaction-enabled dashboards and apps for MicroStrategy Web and MicroStrategy Mobile. Mobile-specific transactional features and other advanced topics are also explored. Finally, the class is introduced to creating freeform XQuery reports that interact with data provided by Web services.

The course assumes that students are already familiar with MicroStrategy Report Services and MicroStrategy Mobile functionality and related terminology. The course offers hands-on practice through a series of exercises plus a workshop.


Topics:

Using Transaction Services in MicroStrategy Mobile apps and in MicroStrategy Web

Architecture overview

  • Transaction Services and the MicroStrategy product suite
  • Common and advanced workflows

Creating freeform SQL reports

Creating Transaction Services reports and documents

  • Creating Transaction Services reports
  • Designing transactional dashboards

MicroStrategy Mobile-specific features

  • Widgets
  • Offline mode

Advanced topics

  • Tracing transactional SQL
  • Using stored procedures
  • Using input-dependent text
  • Creating what-if analyses

Creating freeform XQuery reports

Workshop

Check the class schedule »


MicroStrategy Products Covered: MicroStrategy Desktop, MicroStrategy Report Services, MicroStrategy Transaction Services, MicroStrategy Mobile
Course Duration: Two days
Who Should Attend: MicroStrategy Mobile app developers, along with anyone else interested in building dashboards and apps that use MicroStrategy Transaction Services
Prerequisites: Report Services: Dynamic Dashboards, Mobile for Apple iPad and iPhone
As an option, students may bring an iPad to class to view their exercise on a mobile device. (An iPhone can be used for some exercises.) The device should meet these specifications:
  • iPhone iOS 4.x
  • MicroStrategy Mobile apps installed
  • Personal iTunes account installed (for downloading the MicroStrategy apps from Apple's App Store)

MicroStrategy Programming

MicroStrategy Web SDK: Customization Essentials

This two-day course is geared towards beginners with no prior MicroStrategy Web customization experience who want to learn how to perform basic customizations of their MicroStrategy Web application using MicroStrategy Web Software Development Kit (SDK). The class combines lectures and hands-on exercises, conducted in the Windows environment using MicroStrategy Web (J2EE version). Exercises involve basic customizations using configuration files, page layout design, Web beans placement, and creation of custom styles to modify reports display on MicroStrategy Web pages. Students will be exposed to MicroStrategy Web architecture, Web Customization Editor, Web beans, essential configuration files, and the MicroStrategy Developer Library.


Topics:

Day One

Introduction to MicroStrategy Web and SDK

  • MicroStrategy Web and MicroStrategy SDK overview
  • MSDL

MicroStrategy Web architecture

  • Layered architecture
  • Page execution flow
  • Plug-in architecture

Web Customization Editor

  • Overview
  • Advantages
  • Installation
  • Preferences, views, and wizards in Web Customization Editor
  • Best practices for customizations and upgrades

Page definition and layout customization

  • Page overview
  • Page configuration file
  • Page template, page section, and shortcuts

Day Two

Data rendering

  • Web beans
  • Beans properties

Task infrastructure

  • Service-oriented architecture
  • Task infrastructure and tasks
  • Task Processor Administrator
  • Task request workflow
  • Discovering and testing tasks

Data presentation, styles, and layout definition

  • Transforms, styles, and layout definition and relationship
  • Style catalog configuration file

Cascading Style Sheets

  • CSS Overview
  • Types of CSS files
  • CSS Analyzer

Check the class schedule »


MicroStrategy Products Covered: MicroStrategy Web SDK, MicroStrategy Web
Course Duration: Two days
Who Should Attend: Web interface designers, project managers, web application developers, and SI, OEM, and ASP partners with an application development focus
Prerequisites: MicroStrategy Desktop: Reporting Essentials
Basic knowledge of HTML
Familiarity with the basics of XML, JSP and CSS is helpful but not required

MicroStrategy Web SDK: Customizing Security

This 1-day course is geared towards individuals tasked with customizing their MicroStrategy Web/Web Universal application, using the MicroStrategy 9.x Software Development Kit (SDK). You will learn about MicroStrategy sessions and the default authentication query flow. You will also learn about External Security Module and how to introduce a custom External Security Module into your framework.


Topics:

Introduction to External Security Module

  • Overview of Authentication Integration and Single Sign-On
  • MicroStrategy Web Authentication
  • Authentication Query Flow
  • External Security Module
  • Installation

External Security Integration

  • Overview of External Security Integration
  • Sample Code: Automatically Validate Every User by Bypassing the Login Page
  • Sample Code: Dynamically Change the Authentication Mode

Single Sign-On

  • Introduction to Single Sign-On
  • Workflow for Single Sign-On to MicroStrategy Web
  • Overview of Single Sign-On to a MicroStrategy Portlet
  • Implementing Single Sign-On with a Custom MicroStrategy Portlet
  • Customizing Trusted Authentication

Resource Bundles and Internationalization

  • MessagesBundle Files
  • Customization Scenarios Using MessagesBundle Files

Check the class schedule »


MicroStrategy Products Covered: MicroStrategy SDK
Course Duration: One day
Who Should Attend: Web interface developers, project managers, web application developers, consultants, and ASP, SI, and OEM partners with an application development focus
Prerequisites: MicroStrategy Desktop: Reporting Essentials
MicroStrategy Web SDK: Customization Essentials
Advanced Programming Skills in Java, JSP and XML

MicroStrategy Web SDK: Portal Integration

This two-day course provides an overview of integrating MicroStrategy Web into portals using the MicroStrategy Software Development Kit (SDK). The course covers the portal terminology and concepts; portlet standards; portal architecture; typical portal implementation scenarios; portal integration methods; MicroStrategy portlet deployment, configuration and customization; and single sign-on with portals.


Topics:

Introduction to Portal Integration and Architecture

  • Introduction
  • Portal Terminology
  • General Portal Architecture
  • Elements of Portal Page and Portlet Applications
  • Administering Portals and Portlets

Using MicroStrategy in Portal Environment

  • MicroStrategy Portal Applications
  • MicroStrategy Portal Integration Methods

Type A Integration

  • Introduction to Type A Integration
  • Type A Integration Options
  • Type A Integration Scenarios

URL Parameters

  • Introduction to URL Parameters
  • Integration through a URL

Portlet Deployment, Configuration and Customization

  • Features of MicroStrategy Portlets
  • Portlet Deployment and Configuration
  • Customizing MicroStrategy Content

Single Sign-On with Portals

  • Introduction to Single Sign-On with Portals
  • Workflow for Single Sign-On with Portals

Check the class schedule »


MicroStrategy Products Covered: MicroStrategy SDK
Course Duration: Two days
Who Should Attend: Web interface developers, project managers, web application developers, consultants, and ASP, SI, and OEM partners with an application development focus
Prerequisites: MicroStrategy Desktop: Reporting Essentials
MicroStrategy Web SDK: Customization Essentials
Basic Programming Skills for Web, including working knowledge of HTML
Familiarity with basics of XML and JSP/ASP.NET is helpful but not required

MicroStrategy 9.3 Features and Functionality

What’s New in MicroStrategy 9.3

This one-day course provides an overview of the features and functionality available in MicroStrategy Web, MicroStrategy Mobile, MicroStrategy administrative tools, and other MicroStrategy products for MicroStrategy 9.3 (9.3.0). Numerous enhancements have been made to these products in this version. This course covers the most important, high- profile changes. The course assumes that you are already familiar with the basic functionality and terminology associated with MicroStrategy suite of products. Throughout the course, you will gain hands-on practice with new features through a series of exercises.


Topics:

MicroStrategy Platform Overview

MicroStrategy Visual Insight

  • Network Visualization
  • Guided Visualization Creation
  • Multiple Layouts
  • Themes

MicroStrategy Web

  • Data Import
    • Data Enrichment
  • Mapping Enhancements
    • Density Maps
    • Color Coding Areas
  • Dynamic Metric Aliasing

MicroStrategy Report Services

  • Synchronized Drilling Across
  • Templates
  • Searchbox Selector

MicroStrategy Mobile

  • Enhancements for Device Users
    • Airplay Mode
    • Map Widget Multiple Selections
  • Enhancements for Developers
  • Enhancements for Administrators
  • Print and Email Privilege

MicroStrategy Office

  • New Ribbon Interface

MicroStrategy Data Mining Services

  • Support for R

MicroStrategy Transaction Services

  • Data-Driven Input Control
  • Signature Capture Input Control
  • Format Verification
  • Passing Prompt Answers

MicroStrategy Distribution Services

  • Bursting

MicroStrategy System Manager

  • Creating, Editing, and Saving Workflows
  • Supported Processes

MicroStrategy Object Manager

  • Layout Customizations
  • MicroStrategy Command Manager
  • Auto-Complete Improvements
  • Configuring MicroStrategy Web Preferences

Platform Enhancements

  • SQL and MDX Engine Enhancements
  • MicroStrategy ODBC Driver 6.1

And more!

Check the class schedule »


MicroStrategy Products Covered: MicroStrategy Visual Insight
MicroStrategy Web
MicroStrategy Report Services
MicroStrategy Mobile
MicroStrategy Office
MicroStrategy Data Mining Services
MicroStrategy Transaction Services
MicroStrategy Distribution Services
MicroStrategy System Manager
MicroStrategy Object Manager
MicroStrategy Command Manager
Course Duration: One day
Who Should Attend: MicroStrategy Web end users, MicroStrategy Mobile developers, MicroStrategy administrators
Prerequisites: Familiarity with MicroStrategy concepts and terminology

Global Perennial Education Pass:

The Global Perennial Education Pass (Global PEP) is an annual program that enables subscribers to take any or all of the courses we offer for one flat fee. It's our most cost-effective option for those who anticipate taking multiple MicroStrategy courses. Contact us to sign up for this program.

Regional Classes:

All regional classes begin promptly at 9:00 AM and end at 5:00 PM local time. Distance learning classes run from 10:00 AM to 6:00 PM EST (daytime North America), 9:30 to 16:30 CEST (daytime Europe), and 10:00 to 17:00 India Standard Time (daytime Asia Pacific).

Onsite Classes:

Many of our courses can be customized with your data and delivered onsite. Options range from custom certification for clients and partners to instructor-led courses and media-based applications for large numbers of end users. Contact Education Services at education@microstrategy.com or 877-232-7168 for more information on this special offering.

Enrollment:

To secure enrollment in a regional class, MicroStrategy must receive your registration information and the enrollment fee. Registration may be submitted by mail, facsimile or email, but must be in writing. You can download the MicroStrategy Registration Form from this site.

Confirmation:

You'll receive your official confirmation package via email or fax. PEP members who register for courses online should receive an automated confirmation once they register. Details from MicroStrategy Education should follow in 2-3 business days.

Payment:

  • MicroStrategy accepts only credit cards, Learning Units, PEP enrollments or checks sent in advance as forms of payment. Payment must be received prior to the start date of class. Enrollments under PEP Contracts that are not yet confirmed by MicroStrategy may require a credit card as a back-up to guarantee enrollment.
  • Use of Learning Units is contingent on a sufficient amount of Learning Units left on your company's account at the time of registration and the account must be fully paid. If it is discovered that there is an insufficient amount of Learning Units left, the customer will be asked to remit payment for the difference by credit card or check. The Learning Unit price will apply to the balance due.
  • Credit cards are charged after class begins. Your receipt will be scanned and emailed to you.
  • Checks should be made out to MicroStrategy Inc. and mailed to:
    MicroStrategy Services Corporation
    P.O. Box 409671
    Atlanta, GA 30384-9671

    *Please send your registration form to Education via fax or email separately from your check to avoid delays in confirmation.

Cancellation Policy:

Regional, Public Courses

  • To avoid the 50% cancellation fee, notification of cancellation must be received at least ten (10) business days prior to the start date of the class. Students canceling within 10 business days of the start date of the class will be charged half of the standard enrollment fee.
  • You may reschedule into the same class at a later date (same location only). Rescheduling will not entitle you to a refund or credit on your card; your tuition payment will be held as a credit for the next time you come to class. This policy applies to all courses, regardless of promotions, discounts, annual programs or other Education Agreements.
  • No-Show Policy: If a student does not show up for class, the customer thereby forfeits the full tuition fee. A student registered under the PEP program who does not show up for class will be invoiced for the full tuition at list price. PEP privileges may be suspended until restitution is made.
  • MicroStrategy Education reserves the right to cancel a program at any time. Students will receive their choice of a full refund or rescheduling. A credit will be placed on file, which must be used within twelve (12) months of original notice of cancellation. If the credit is not used within the time frame outlined above, the participant will forfeit the full tuition fee.

Distance Learning Courses

To avoid a cancellation fee, notification of cancellation must be received in writing at least four (4) business days prior to the class start date. No shows and cancellations of three (3) business days or fewer will be charged $50 per day per class. There is no refund given for course manuals purchased for Distance Learning classes.

Onsite, Private Courses

If an onsite course is cancelled within six to ten business days prior to commencement, a 50% cancellation fee will be charged. If the course is cancelled within five business days or less prior to commencement, a 75% cancellation fee will be charged.